- Mass Markets (Wichita, KS)
- …Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of… more
- Guardian Life (New York, NY)
- …center analytics to optimize routing, staffing, and unit cost, to improve service delivery and customer experience. + Partner cross-functionally with Claims, ... Group Benefits and be responsible for all financial aspects of the Claims & Service operations area within the $5B+ Group Benefits business. This role will … more
- Leviton (Fuquay-Varina, NC)
- …a challenging and constantly changing world. About the role Reporting to the Customer Service Manager, this position focuses on logistic support of customer ... Project Specialist I will help assure that the Customer Service organization meets or exceeds the needs of the...dates that meet customer needs. Obtain and communicate customer delivery expectations and expedite orders that do not meet… more
- ServiceNow, Inc. (Addison, TX)
- …platform, while advising customers on leveraging configurations vs. Customizations. + Support the engagements efforts for Field Service -specific process ... Service Management + Certified Implementation Specialist - Customer Service Management + Certified Application Developer Desired ServiceNow Certifications:… more
- 3M (Maplewood, MN)
- …3rd-party) + Optimize tools, systems (eg CRM, service software), and documentation to support global service and repair delivery **P&L Ownership** + Own ... **Job Description:** **Global Aftersales Service and Repair Leader** **Collaborate with Innovative 3Mers...you choose to work at, and its leaders, will support and guide you. With a wide variety of… more
- Amazon (Hermiston, OR)
- …these services and regularly work with development teams to establish and improve service support . You operate with limited guidance from management and drive ... each deployment. You create and interpret metrics that measure support success and service performance. You help...and need a workplace accommodation or adjustment during the application and hiring process, including support for… more
- TekSynap (Arlington, VA)
- …+ Coordinate with team leads across service towers to ensure high-quality service delivery . + Conduct trend analysis and identify areas for improvement. + ... **Responsibilities & Qualifications** **Overview** TekSynap is seeking a Service Level Manager (SLM) to support our client in Arlington, VA. The SLM will be… more
- Advanced Energy (Fort Collins, CO)
- …and spoken). **EXPERIENCE:** + 4+ years of related experience providing factory service support to Semiconductor, Industrial or Medical sectors. + Experience ... and is headquartered in Denver, Colorado. **POSITION SUMMARY:** The Customer Support Representative Supervisor oversees factory service operations and ensures… more
- DHL Express, Inc. (East Windsor, NJ)
- …for a ** Service Agent** . Operation Agents provide operational management and support at service center location to ensure efficient and timely pick-up and ... with safety, security, regulatory, and company policies. **Key Responsibilities:** + Provides customer service , sales and operational support for the Service … more
- Western Kentucky University (Bowling Green, KY)
- …consistency. + Encourage and implement innovative solutions to improve workflows, services and support delivery . + Manage Endpoint Support related projects + ... efficiency and service quality. General Responsibilities: + Direct daily Endpoint Support operations, including employee and student support at service … more
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