- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join our team at Adelphi, MD. + Must ... an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Request Queue Manager will be responsible for ensuring efficient… more
- SAIC (Adelphi, MD)
- **Description** SAIC is seeking a proven **Service Desk Manager ** to join the **Army Research Laboratory (ARL) Information Technology (IT) Modernization** ... of Extreme Materials, Terminal Effects, and Weapons. The Service Desk Site Lead will serve as the primary escalation...and technician issues and will interface with the Program Manager to drive process improvement and service delivery performance… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- **Help Desk Manager ** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir **Position ... . **Position Description:** We are looking for a Helpdesk Manager to lead and oversee our helpdesk team. In...Oracle User Productivity Kit (UPK) tool. -Ensure DAI Help Desk support contractor staff is trained. -Configure Commercial Off-The-Shelf… more
- Trinity Health (Troy, NY)
- …Clerk supervises Information Desk Staff and serves as a liaison between Information Desk Staff and the Manager of Security Services. In addition to the ... but are not limited to, the scheduling of Information Desk Staff, including the management of post assignment... Desk Staff, including the management of post assignment schedules and PTO and overtime schedules, ensuring adequate… more
- City of New York (New York, NY)
- … Desk hours of 8:00am-5:30pm and/or for overtime availability, only when necessary. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a ... and project management strategies (including but not limited to the assignment of work, maintenance of performance standards, maintaining baseline staff knowledge… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- **Help Desk Specialist** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir **Position ... . **Position Description:** Join our team as a Help Desk Specialist, where you'll provide essential troubleshooting support to our… more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + Must be a US Citizen ... an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as the primary escalation point for customer… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Aberdeen Proving Ground, MD. + Must be ... active DoD Top Secret Clearance + Non-remote (relocation incentive available) Our Service Desk Site Lead will serve as the primary escalation point for customer and… more
- NANA Regional Corporation (Wright Patterson AFB, OH)
- The Help Desk Supervisor will oversee a 24/7/365 service desk , accounts management, workspace deployment and disposition, video teleconferencing operations, ... trouble ticket tracking system (currently Microsoft System Center Service Manager with plans to migrate to ServiceNow) and the...migrate to ServiceNow) and the Air Force Enterprise Service Desk (ESD) Trouble Ticketing system (eg Remedy) to track… more
- M. C. Dean (Vienna, VA)
- …lives, and changing the world for the better. We are seeking a **Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** business Unit. ... This position falls under the supervision of the Operations Manager . Main responsibilities include: + Answers network support phone...+ Triages incoming issues to support ticket creation and assignment per tier level. + Follows up with customers… more