- Broadview FCU (Albany, NY)
- …+ Supervise a team of Member Service Representatives and Senior Member Service Representatives, providing guidance, support, and performance feedback. ... compliance with company standards and procedures. Participate in Quality Assurance calibration sessions. + Track staff utilization, oversee assigned schedules,… more
- M&T Bank (Getzville, NY)
- **Overview:** As a member of First Line Risk, Regulatory Oversight & Quality Assurance (ROQA), External Exam Management EEM) team, associate will develop ... provide expertise and support for the business line during such exams. Associate will also analyze various State and Investor regulations/requirements to determine… more
- Synchrony (Draper, UT)
- …the 1st line Transactional Fraud Strategy team which includes In-Line quality assurance of the strategy changes, Issue management, Exam Management, and the ... strategies within Fraud, Credit, Marketing, Risk or Collections in Financial services, or in lieu of a Bachelor's degree,...the ability to interact with and present to SYF senior leaders. + Leadership experience operating at a strategic… more
- University of Michigan (Ann Arbor, MI)
- …during any emergency closure of the University. + This position will report to the Senior Associate Director of Residential Dining + Must have a current Driver's ... + Visible training for AFSCME staff that focuses on technique and quality assurance + Exhibits desired behaviors in customer service and guest engagement **Required… more
- Henry Ford Health System (Troy, MI)
- …of regulatory requirements from State and Federal agencies and speak before members, senior leaders and other key stakeholders to present appeal cases on an ongoing ... MAXIMUS Federal Services, Department of Labor (DOL), Department of Insurance and Financial Services (DIFS), Michigan Department of Health and Human Services (MDHHS),… more
- Banner Health (WY)
- …and specialties in combination with the Case Mix Index and case financial information to formulate productivity standards, which are currently more stringent than ... or higher among other quality measures. Meeting Accounts Receivable goals supports Banner Financial goals. **This is a fully remote position and available if you… more
- Geisinger (Scranton, PA)
- …monitoring. Assists in program advancement, personnel management, quality assessment and assurance , operational and financial direction of diagnostic services. ... EEG Technologist (R. EEG T.), 7 years relevant experience ( Associate 's Degree = 2 years; Bachelor's Degree = 4...wellness program to improve your health while earning a financial incentive + Family-friendly support including adoption and fertility… more
- Equitable (Charlotte, NC)
- …claims processing, and other customer concerns. + Escalate complex issues to senior staff or appropriate departments when necessary. **Documentation & Data Entry:** ... regulations, including privacy laws and confidentiality agreements. **Performance & Quality Assurance :** + Meet or exceed service targets, including call resolution… more
- Bowman (San Diego, CA)
- …**Responsibilities** **Leadership and Direction** + Receive broad guidance from senior -level management relating to overall key objectives, critical issues, new ... processes to ensure effective execution. Review work produced by staff for quality assurance . **At the Operational and Company Level** + Serve as liaison to Human… more
- City of New York (New York, NY)
- …Determinations, PSRs, RFAs, RCAMs, and RFRs. - Have significant experience with financial roles in City systems, specifically including PASSPort Fiscal Roles and ... financial steps to complete the procurement process. - Provide technical advice and quality assurance to stakeholders to ensure work is performed correctly, and… more