- Amentum (Herndon, VA)
- …standards + An understanding of Private Branch Exchange telephony, to include Avaya /Nortel telephone switches. + An understanding of RF transport mediums to include ... cellular, microwave, and satellite communications. + An understanding of wired data transport mediums to include Category 5e/6 and fiber optics. + An understanding of EAP-TLS certificate-based encryption and RADIUS authentication. + Prior experience… more
- Beth Israel Lahey Health (Woburn, MA)
- …5 direct reports and 22 staff members._** **_4. Responsible for multiple Avaya Aura Enterprise phone systems servicing 300 locations and approximately 40,000 ... phones._** **_5. Oversees the move to cloud based Five9 CCaaS for HR and IT Support Desk._** **_6. Manages an operating budget of over 12,000,000._** **Primary Responsibilities:** **Works with the VP and Executive Director of IT Infrastructure to develop and… more
- MSC Industrial Supply Co. (Fernley, NV)
- …adherence preferred. o Knowledge of contact center technology required. o Avaya telephony solutions knowledge preferred. o Demonstrated proficiency in MS Office ... Suite including advanced knowledge of Excel and Access required. o Demonstrated ability to coach subordinates and peers required o Excellent written & verbal communication skills & strong team-based interpersonal skills are required OTHER REQUIREMENTS: oA… more
- NANA Regional Corporation (Fort Belvoir, VA)
- …and Tier I/II maintainers. + Install, troubleshoot, and maintain legacy Nortel and Avaya digital phone infrastructure and systems. + Submit tickets for NSTS phone ... systems. + Provide weekly and monthly written reports of work accomplished. + Potentially serve as future Team Lead of 4-person phone team. **Qualifications** **Minimum Qualifications:** + Current TOP SECRET clearance w/ SCI eligibility as recorded in DISS… more
- Spectrum (Charlotte, NC)
- …programming in Java, Spring Framework, and REST API; utilizing IVR technologies including Avaya Experience Portal, VXML, or CCXML. Must have 3 years of experience ... utilizing Linux operating system. Must have 2 years of experience using conversational AI technologies including Kore AI; and using Kubernetes container technology. ISW305 2024-33914 2024 Here, employees don't just have jobs, they build careers. That's why we… more
- HSS (New York, NY)
- …and spoken process improvement concepts; healthcare experience strongly preferred. + Avaya experience preferred. + Knowledge and experience with healthcare Epic EMR ... systems, Verint Workforce Management, Speech Analytics and Salesforce. + Strong knowledge of MS Excel and PowerPoint. + Customer service orientation; energetic and outgoing personality. + Ability to work independently and possess problem solving skills with… more
- Elevance Health (Atlanta, GA)
- …Voice adapter and Siebel Communications drivers or Genesys Workspace Desktop Edition (WDE) using Avaya Voice solution. * Must have 3 years of experience with all of ... the following: Development of business processes using Siebel Innovation Pack 2017 and higher versions including application interface and Siebel application. * Agile delivery using JIRA and confluence tools. * Must have two (2) years of experience in Siebel… more
- Envista Holdings Corporation (Brea, CA)
- …proficiently to implement in the work environment * Working knowledge of Cisco/ Avaya phone systems desired Reasonable accommodations may be made to enable ... individuals with disabilities to perform the essential functions. EDUCATION/EXPERIENCE: Associate's degree (A. A.) or equivalent from two-year College or technical school; or one to two years related experience and/or training; or equivalent combination of… more
- altafiber (Cincinnati, OH)
- …Network Certification a plus (CCNA, CCDA) + Voice platform certifications CUCM, UCCE, Avaya Call Center, Gensys, Five9s preferred **Experience** + Over 10 years in ... complex network design + Strong sales engineering background experience in local and wide-area voice and data networks + Must have excellent verbal and written communication skills, excellent analytical ability, good judgment, and the ability to work as a part… more
- Atrius Health (Boston, MA)
- …proficiency. Systems include but are not limited to Epic Hyperspace EMR, Avaya phone system, Outlook, QGenda scheduling, and pdf documentation management. . Remote ... workers must adhere to all Atrius policies irrespective of remote status. . Proficient ability to interpret clinical information, assess the effectiveness of treatment, identify actual and or potential acute changes, develop, and implement a plan of care.… more