• Service Desk Analyst

    Insight Global (Atlanta, GA)
    …Experience with ACD systems, such as any of the following: Amazon (AWS), Avaya , Cisco Jabber, Cisco Unified Contact Center, Genesys, NICE InContact, Five9 * ... Experience with ITSM / Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk * Support of Microsoft Windows 10 Operating System * Support of MS O365 provisioned accounts * Ability to map a network drive * Basic… more
    Insight Global (07/30/25)
    - Related Jobs

  • Senior Cloud Data Engineer

    Fiserv (Alpharetta, GA)
    …in data models with call center tools such as Genesys Voice Platform, Avaya , Outbound Dialer, Nice WFM, AmplifAI, Verint Call Recording, and Smartguide KMS. + ... Experience with Azure Services and Containerization. **Important info about this role:** + We're better together. This role is fully on-site. + In order to be considered, you must be legally authorized to work in the US without need for sponsorship now or in… more
    Fiserv (07/30/25)
    - Related Jobs

  • Customer Success Specialist

    Robert Half Office Team (Deerfield Beach, FL)
    …and familiarity with other computer programs. * Experience working with tools like Avaya CMS, Epic Software, and ADP for financial services. * Strong communication ... skills, with the ability to manage inbound calls and assist customers effectively. * Demonstrated ability to handle billing functions and manage benefit processes. * Solid organizational skills to manage multiple tasks, including stock maintenance and shipment… more
    Robert Half Office Team (07/30/25)
    - Related Jobs

  • Service Coordinator Associate- Supervisor- Must…

    UPMC (Pittsburgh, PA)
    …documentation, organizational, analytical and problem-solving abilities. + Knowledge of Avaya telecom systems & CenterVu call management system strongly preferred. ... **Licensure, Certifications, and Clearances:** + Act 34 **UPMC is an Equal Opportunity Employer/Disability/Veteran** more
    UPMC (07/30/25)
    - Related Jobs

  • Customer Service Representative

    US Tech Solutions (Columbia, SC)
    …(such as products, platforms, applications, equipment, operating systems, servers etc.) - Avaya , iFlow Experience - call center/customer service is a plus. + Day ... to day: Call center environment, processing administrative tasks, using phones and chat. **Responsibilities:** + Provides first and second level technical support to a variety of customers comprising the submitter community, as well as basic internal support… more
    US Tech Solutions (07/29/25)
    - Related Jobs

  • Collaboration Network Architect

    Insight Global (Oklahoma City, OK)
    …calls, integrating voice systems with other network services - Understanding of Avaya to Cisco in house -Networking Certification null We are a company ... committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive… more
    Insight Global (07/29/25)
    - Related Jobs

  • Tier 2 Help Desk Technician

    Davis-Ulmer Sprinkler Co. Inc. (Beltsville, MD)
    …on all IT, camera, phone, and security issues. This includes, Mitel, NEC, Avaya , Brivo, and Hikvision. + Upgrading & installing new workstations. + Troubleshooting ... workstations, printer, or connection problems. + Configuring profiles and other user specific requirements. + Installing and configuring applications. + Setting up new printers. + Software patches. + Modifying user accounts/email settings/profiles + Maintain… more
    Davis-Ulmer Sprinkler Co. Inc. (07/29/25)
    - Related Jobs

  • Senior Operations Analyst

    Bank of America (Charlotte, NC)
    …risk effectively **Desired Qualifications:** + Prior Mainframe, GFS, OBA and AVAYA experience + Experienced in writing and modifying procedures. **Shift:** 1st ... shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender,… more
    Bank of America (07/25/25)
    - Related Jobs

  • Network Operator

    Alaka'ina Foundation Family of Companies (Honolulu, HI)
    …as outlined in the DoD CWF Matrix for Role 441-Intermediate. + Possess an AVAYA VoIP certification or equivalent VoIP network management certification. In lieu of a ... certification, the Government will accept documented experience with VoIP network operations. REQUIRED CITIZENSHIP AND CLEARANCE: + Must be US Citizen + Must have an Active Secret Clearance. The Alaka`ina Foundation Family of Companies (FOCs) is a fast-growing… more
    Alaka'ina Foundation Family of Companies (07/25/25)
    - Related Jobs

  • User Support Specialist

    Penn Medicine (Philadelphia, PA)
    …Center's communication technology (eg, SPOK, MediCall, eNotify, WebXchange, QGenda, Avaya , Online Phone book, Athena and Medview). Accountabilities Internal Clients: ... * Ensures that internal entity clients find COS Contact Center services supportive and cost effective. * Ensures internal entity clients are aware of services offered. External Clients: * Reviews UPHS and department service standards annually. * Ensures ease… more
    Penn Medicine (07/25/25)
    - Related Jobs