• Insurance Verification Specialist

    Texas Health Resources (Arlington, TX)
    …experience in healthcare required. Working knowledge of Medical Terminology preferred . Insurance verification knowledge preferred . Customer service experience ... Certifications CHAA - Certified Healthcare Access Associate Upon Hire preferred . Skills Ability to promptly assess requests by using...the system maximizes revenue for the account. Logs into Avaya System and phone queue. * Serves as the… more
    Texas Health Resources (09/06/25)
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  • Delivery Consultant - Connect and Lex, Amazon…

    Amazon (San Francisco, CA)
    …Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to ... leading contact center technology platforms and applications, such as Amazon Connect, Avaya , Cisco, Genesys, NICE InContact, Salesforce, etc. - 1+ years designing… more
    Amazon (09/04/25)
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  • Delivery Consultant - Connect and Lex, Amazon…

    Amazon (Seattle, WA)
    …AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. ... leading contact center technology platforms and applications, such as Amazon Connect, Avaya , Cisco, Genesys, NICE InContact, Salesforce, etc. - 1+ years designing… more
    Amazon (08/15/25)
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  • Voice Engineer (Developmental)

    BAE Systems (Herndon, VA)
    …system engineering + Excellent analytical, problem-solving, and communication skills ** Preferred (but not required):** + Familiarity or coursework in ... servers) + Learning and supporting platforms such as Skype for Business, Avaya Communication Manager, and other enterprise call center technologies This is an… more
    BAE Systems (06/28/25)
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  • Network Engineer II

    Kennedy Krieger Institute (Baltimore, MD)
    …**Qualifications** QUALIFICATIONS: Cisco Certified Network Professional (CCNP) certification preferred . EDUCATION: Bachelor's degree in Computer Sciences or related ... controller configuration/design. * Hands-on experience in the implementation of Avaya technologies including System Manager, Session Manager and Communication… more
    Kennedy Krieger Institute (08/12/25)
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  • Manager IT Technical Support

    Burlington (Edgewater Park, NJ)
    …MSP governance and service improvements to drive operational excellence is strongly preferred Global Team & Vendor Management + Manage relationships with outsourced ... Manage and monitor call queues via enterprise phone switch platforms (eg, Cisco, Avaya , or equivalent). + Analyze call traffic patterns, adjust staffing levels as… more
    Burlington (08/12/25)
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  • Call Routing Analyst ANL630

    Xcel Energy (Denver, CO)
    …storms or escalated events. + Previous experience with ACD and IVR platforms (ie, Avaya ). + Microsoft SQL and database (or other query reporting tools) experience is ... a preferred . As a leading combination electricity and natural gas...states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers… more
    Xcel Energy (09/05/25)
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  • Sr. Distribution Command Center Analyst

    Jackson National Life Insurance Company (Nashville, TN)
    …processes, including strong understanding of Automatic Load Balancer, Salesforce, and Avaya /IEX. + Demonstrated proficiencies in HTML, SAS, SQL, Tableau. + Ability ... analytics experienced required.** **Experience creating data visualizations (preferably Tableau) preferred .** **Insurance or Financial Services industry exprience preferred… more
    Jackson National Life Insurance Company (09/04/25)
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  • Solutions Architect

    SKC Communication Products LLC (IL)
    MAJOR RESPONSIBILITES AND DUTIES 1. Pre Sales Engineering for Avaya voice projects 2. Pre Sales Solutions Design / Engineering 3. Work with Sales and customers to ... Special Physical Requirements N/A Travel 10-20% QUALIFICATIONS Education College degree preferred Experience Preferred Qualifications + The successful candidate… more
    SKC Communication Products LLC (08/30/25)
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  • Senior Product Owner - Telephony

    CenterWell (Richmond, VA)
    …KPIs in a lead capacity + Proficiency with Genesys or similar systems ( Avaya , Cisco, etc), telephony protocols (SIP, VoIP), AI-driven voice analytics, and voicebots. ... the full product lifecycle from inception to post-launch monitoring and enhancements. ** Preferred Qualifications:** + MBA or related advanced degree + Agile Product… more
    CenterWell (08/29/25)
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