- Amentum (Quantico, VA)
- …Desk support, both in person and virtually, to users requesting EVOIP, both legacy Avaya and current and future capabilities to include MS Teams, support. You will ... also secondarily assist with system certificate renewals, PC/Server rebuilds and phone technical refreshes. **Responsibilities:** The Help Desk Technician (Senior)… more
- Insight Global (Detroit, MI)
- …end users to resolve issues related to account administration and hardware, software, system and network status. They will also be responsible for working closely ... or ability to obtain a clearance - Experience with Active Directory, Anti-Virus, VPN, Avaya , Novell, Web Support null We are a company committed to creating diverse… more
- Bank of America (Richmond, VA)
- …and technical teams who support and maintain compliance through the various systems , processes and tollgates related to the operation and roadmap for applications. ... experience specifically with Cisco Voice Platforms . Demonstrate technical knowledge on Nice, Avaya , Ribbon, and or IPC platforms . Experience working in large real… more
- Aegon Asset Management (Philadelphia, PA)
- …growth. Qualifications + Bachelor's degree in computer science, information systems , math, engineering, or other technical field, or equivalent experience ... certifications ( eg AWS, Microsoft) + Experience with Telephony solutions ( eg Avaya , AWS Connect, Microsoft) + Experience with Workflow solutions ( eg Appian, AWD,… more
- Raymond James Financial, Inc. (Southfield, MI)
- …for up-time, monitoring, reliability, stability and policy maintenance of supported systems . + Participate in high priority calls and own problem management ... of Service (QOS) design and configuration. + TDM / IP PBX configuration ( Avaya , Zoom Phone, etc) + Common network monitoring, access control (NAC) and… more
- Sprinklr (TX)
- …smooth execution. + **Performance Tracking:** Monitor program performance using appropriate systems , tools, and techniques; report on progress, issues, and risks to ... Strong understanding of SaaS and CCaaS products & technology.(Salesforce, ServiceNow, Avaya , Cisco, Genysis etc.) + **Leadership Skills:** Proven ability to lead… more
- Catholic Health Services (Rockville Centre, NY)
- …on our Avaya Switchboard, as well as monitoring hospital safety systems Responsibilities of the Telephone Operator include: Operates console and responds to all ... calls promptly Operator is familiar with codes and alarms Operator is knowledgeable on activation of beeper Performs duties within the Telecommunications department Complies with dress code Conducts him or herself in a professional manner on behalf of MMC… more
- CVS Health (Mount Prospect, IL)
- …orders for on-time delivery. In this role, you will work in multiple systems and portals, and handle inbound patient and internal colleague calls, as well ... and/or discussing patient financial responsibilities. - Knowledge with using Avaya -One X, Availity, Change HealthCare and/or CoverMyMeds. **Education** - High… more
- Bandwidth (Raleigh, NC)
- …to on-premises SBCs, CCaaS, and UCaaS platforms. + + Common platforms: Avaya , Cisco SBCs (on-prem), Genesys Cloud CX (CCaaS), Microsoft Teams (Operator Connect ... software architecture and API design principles. + Ability to apply IT systems knowledge to design customer-centric solutions. Bonus Points: + Experience with… more
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