- Liberty Bank (Middletown, CT)
- …and investment. SUMMARY OF THE JOB: Reporting to the Director of the Call Center , this incumbent will oversee scheduling, staffing, and operational coordination ... within a fast-paced call center environment. The ideal candidate will...all activities under his/her control in conformance with the Bank 's Affirmative Action, Equal Employment Opportunity, and Fair Lending… more
- Bank of America (Chandler, AZ)
- …customer service excellence utilizing relationship-building and problem-resolution skills in a call center environment. Ensures complete and efficient customer ... inquiry **Qualifications/Requirements:** + Minimum of 1 year customer service experience in call center environment in the Banking/Financial industry handling +… more
- Federal Reserve Bank (Philadelphia, PA)
- **Company** Federal Reserve Bank of Philadelphia Job Description: The Federal Reserve Bank of Philadelphia is one of the 12 regional Reserve Banks that, ... System. It helps formulate and implement monetary policy, supervises banks and bank and savings and loan holding companies, and provides financial services to… more
- Liberty Bank (Middletown, CT)
- …special projects to identify and plan for any project related training needs that the Call Center will need to support + Assists in the development and ongoing ... providing feedback to improve the customer experience and ensure bank 's policy and procedures are followed. + Analyzes the...management system + Assist with Workforce Management within the Call Center Technology + Other duties as… more
- Bank of America (Dallas, TX)
- …experience in the Banking/Financial industry. + 1-3 years of experience working in a call center . **Shift:** 1st shift (United States of America) **Hours Per ... at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Dallas/Sr-Service-Specialist CashPro Technical-Service- Center \_25044480-2) **Job Description:** At Bank of America,… more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …to articulate and explain information clearly. + Previous customer service or call center experience preferred. + Excellent telephone communication skills are ... take the next step? Discover a career in banking at Fifth Third Bank . GENERAL FUNCTION: Handles telephone calls providing outstanding customer service. By using job… more
- TD Bank (Burlington, MA)
- …do our best to communicate outcomes to all applicants by email or phone call . **Accommodation** TD Bank is an equal opportunity employer. All qualified ... services, and/or refer them to the appropriate team member or internal Bank partner, while ensuring a positive customer experience + Accurately completes everyday… more
- M&T Bank (Amherst, NY)
- …skills Strong knowledge of departmental systems, documents and procedures Previous call center , banking operations, or customer service experience **Physical ... is the first level of management within the Contact Center . Directs the daily workflow of an assigned unit...and operations to represent work group on Department and Bank -wide projects as needed. + Resolve complex problems arising… more
- NBT Bank (Utica, NY)
- Pay Range: $17.50 - $21.53 The Contact Center Agent I is responsible for researching, troubleshooting, and resolving customer inquiries. Provide customers' ... representing the NBT brand and core values. The Contact Center supports customer inquiries through phone, message center...sponsorship of an employment Visa at this time. NBT Bank offers a stimulating work environment that recognizes talent… more
- M&T Bank (Amherst, NY)
- …in financial services industry Ability to work under time constraints Call Center Supervisory Experience Knowledge of Bank systems Knowledge of Bank ... + Promote an environment that supports belonging and reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of… more