- M&T Bank (Buffalo, NY)
- …for strategic direction, innovation, efficient management of expenses, customer service and experience, and risk mitigation. Support bank activities by ... to provide the support to our internal partners and bank customers. You'll partner with the team to provide...new technology systems within the division to support the customer experience. + Develop and produce departmental reports and… more
- Liberty Bank (Middletown, CT)
- …workforce management, scheduling, or a related role in a call center or customer service environment. + Strong knowledge of call center operations, performance ... departments, ensuring optimal coverage, efficient use of resources, and adherence to service level goals. Additionally, this role will involve managing call center… more
- TD Bank (Mount Laurel, NJ)
- …of Business:** Technology Solutions **Job Description:** Solution Architect to support customer channels architecture, specifically the US Customer Platform. ... and data driven design. * Familiarity with Azure & GCP AI/ML services, LLM, Agent /Agentic architecture, Azure AI Services, Azure AI Foundry, GCP Vertex AI, GCP … more
- Columbia Bank (Denver, CO)
- …+ 5-7 yearsofIT related Service Desk experience. Required + Excellent customer service skills and ability to communicate highly technical information to ... and continuous improvement. Support internal associates to empower business relationships with bank customers. + Lead the Service Desk team, providing guidance,… more
- US Bank (Minneapolis, MN)
- …4-5 weeks required in-office.** The Trust Concierge Team provides high quality customer service by responding to telephone inquiries, requests, and problems ... for an affluent client base where the bank is acting as trustee, agent or...or custodian. Resolves problems and errors and processes routine customer service requests, ensuring compliance with legal… more
- BMO Financial Group (Oak Creek, WI)
- …objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and ... branch customers and prospects within the market. + Resolves customer related issues using knowledge of bank ...Communicates goals, plans, and assignments to achieve financial and customer service goals. + Leads the implementation… more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …Handles Commercial customer interactions (email, telephone, etc.), providing outstanding customer service . Is knowledgeable in a limited number of Commercial ... and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank 's...or equivalent. + Minimum two (2) years of previous customer service or commercial experience preferred. +… more
- Solvay Bank (Syracuse, NY)
- …Assistant Branch Manager - Cicero Office Our retail staff has a passion for excellence in customer service and are focused in their goal of doing what is right ... takes appropriate actions. The ideal candidate will have strong customer service and sales skills, as well...service , education, guidance and respect to all Solvay Bank customers and co-workers. + Thoroughly understands, embraces and… more
- US Bank (Irving, TX)
- …achieve their financial goals-no matter what they need. From transaction processing to customer service , to driving innovation and launching new products, we're ... At US Bank , we're on a journey to do our...standards in order to ensure minimal impact to the customer experience. The candidate will be adept with the… more
- Bank OZK (Alpharetta, GA)
- …quality monitoring programs in our Bank 's call center locations to ensure our customer service aligns with the highest industry standards. Leads a team of ... leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to...insights to both leadership and agents, aiming to boost customer satisfaction and ensure compliance with Bank … more