- UMB Bank (Kansas City, MO)
- …& Responsibilities** This position will report directly to the Manager, Enterprise Fraud Claims, supporting UMB's protection against multi-channel payment fraud ... Online Banking, Mobile, Wire, ACH & P2P. Responsible for managing multi-channel fraud claims. Responsible for mastering the associated systems and tools used for… more
- Commerce Bank (St. Louis, MO)
- …sounds interesting to you, keep reading and let's talk. About This Job The Bilingual Customer Service Associate position provides a high level of customer ... attend) Essential Functions + Provide a high level of customer service and support to external customers...+ Authenticate callers to ensure our customers and the bank are protected from fraud attempts and… more
- Columbia Bank (Irvine, CA)
- …+ High School Diploma, GED, Vocational Training, or equivalent. + 1-3 years of bank customer service experience, and ability to sell banking products ... via phone, digital, or contact channels. You will assist customer with reporting fraud , filing disputes, resolving...and services. + Excellent customer service skills and ability to work… more
- Columbia Bank (Denver, CO)
- …responsible for supporting the client service team in the delivery of gold standard customer service . The Customer Care Team Lead will ensure quality ... customer service by performing call and email reviews, supporting audit...+ Mitigate company risk through following all security and fraud prevention requirements. + Quickly analyze the root cause… more
- Columbia Bank (Denver, CO)
- …and services offered by bank . Advanced knowledge in specialtyarea. + Excellent customer service skills and ability to work effectively with the public. The ... regulatory agencies. Acts as the face of the company at the frontlines of the customer service experience. Provides superior customer service through an… more
- Newtown Savings Bank (Bridgeport, CT)
- …complaints or properly refer them for assistance. Ensure branch staff provides excellent customer service , eg, facilitating the meeting and greeting of lobby ... is seeking a positive, high-energy professional for a Customer Experience Manager position. This position is responsible for...fraud alerts to staff as necessary to reduce bank exposure to monetary loss. Ensure compliance with all… more
- US Bank (St. Paul, MN)
- …of accuracy, collaboration, and service . **Position Highlights** + Onboards incoming fraud claims from FDI or customer ‑submitted paperwork and enters cases ... plays a critical role in protecting customers and the bank by onboarding and managing check fraud ...and make timely, accurate decisions on check and paper fraud transactions. + Prioritizes a customer ‑first approach… more
- Bank OZK (Ozark, AR)
- …issues to next level of authority, as needed. + Model and champion the Bank 's standards for exceptional customer service . + Enthusiastically support the ... Why Bank OZK Founded on a legacy of more...lead day-to-day responsibilities. Lead by example and provide exceptional customer service at all times Essential Job… more
- Bank OZK (Bainbridge, GA)
- …assistance to other retail banking locations, as requested. + Model and champion the Bank 's standards for exceptional customer service . + Demonstrate empathy ... Why Bank OZK Founded on a legacy of more...positive, helpful, and friendly team environment and provide exceptional customer service at all times. Essential Job… more
- TD Bank (Philadelphia, PA)
- …and Registry) + Leads, develops and coaches the team on delivering effective Customer service , product, advice conversations and/or advice-giving service ; ... or demonstrated ability in providing direction, decision making, coaching Oversight of Customer Service + Proven ability to meet and exceed Customers'… more