- PNC (Pittsburgh, PA)
- …as managing the cash needs of our branch and ATM networks, protecting the bank from potential fraud , and identifying ways to continually improve our processes. ... prioritize duties. * Detail oriented * Communicate effectively with service partners bank wide * Can follow...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- Berkshire Bank (Springfield, MA)
- …by providing memorable customer experiences and digital engagement. Supervise all Customer Service Associate (CSA) and Universal Banker positions to ensure ... the efficient and effective operation of the Customer Service line. Duties may include assigning...accuracy. + Acts as significant deterrent of loss to Bank via robbery and fraud by following… more
- TD Bank (New York, NY)
- …staffing levels + Collects and analyzes pertinent information and data pertaining to fraud committed against TD Bank + Conducts detailed statistical analysis ... TD Securities. Our mission is 'To Deliver World Class Service ' to all internal and external clients as we...achieve this, we need great people that are innovative, customer -focused and have a continuous improvement mindset along with… more
- Bank of America (Scranton, PA)
- …Attention to Detail + Collaboration + Customer Service Management + Customer and Client Focus + Fraud Management + Active Listening + Administrative ... age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Scranton/Operations-Team-Lead 3rd-Shift Wire-Exception Repair\_25043033-2) **Job Description:** At Bank of America, we are guided by a common… more
- M&T Bank (New Britain, CT)
- …Banking customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds ... expansion of all Consumer and Business Banking relationships. Adhere to established customer service standards and provide a differentiated experience by… more
- Capital One (New York, NY)
- … Compliance Advisor will support and advise on the following areas within the Retail Bank : Customer Protection to include Fraud Strategy and Prevention, ... Senior Manager, Compliance Advisor - Retail Bank The Senior Manager, Compliance Advisor - Retail...for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.… more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …Dispute Intake Analys t leverages English and Spanish fluency and provides outstanding customer service while capturing accurate customer account and ... Intake Analyst plays a crucial role in delivering exceptional customer service while managing complex dispute scenarios....transactions with the goal of preventing losses to the customer and the bank . By leveraging conflict… more
- Fifth Third Bank, NA (Cincinnati, OH)
- …customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank 's risk appetite, achieves ... Process domestic inbound/outbound real-time payments and troubleshoot exceptions and customer inquiries. + Monitors inbound/outbound fraud related/anti-money… more
- TD Bank (New York, NY)
- …team. Management Interns in our Graduate Program will develop customer -focused strategies and solutions leveraging advanced data science, predictive analytics ... predictive models using Machine Learning/AI techniques to improve accuracy in predicting customer behaviors, such as response to offers, attrition, credit default, … more
- Berkshire Bank (Worcester, MA)
- …help customers bank more conveniently. Performs a wide variety of customer service operations and general operational duties, including transactions for ... 50% + Handles complex client issues while executing excellent customer service principles. + Excel at client...guidelines. + Acts as significant deterrent of robbery and fraud loss to Bank by following procedures… more