- First Horizon Bank (Chattanooga, TN)
- …are followed and to ensure that the branch delivers quality, accurate and timely customer service in a retail environment, which include the duties and ... to institute new policies and procedures, to promote sales, product knowledge, and customer service to ensure continuous development of staff. **Compliance and… more
- Citizens (Medford, MA)
- …years' experience, in the following areas: Fraud Analysis, Financial services industry, Customer service , and Contact center experience a plus + Team player ... continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist. In this...part in safeguarding our customers and ensuring a best-in-class customer service experience in one of our… more
- Capital One (New York, NY)
- …actors. The space has high visibility and sits at the intersection of customer experience, fraud prevention, and regulatory compliance. This highly collaborative ... Senior Associate, Product Manager - Retail Bank Funds Availability Product Management at Capital One is a booming, vibrant craft that requires reimagining the status… more
- First Horizon Bank (Mount Pleasant, SC)
- …The Client Specialist role supports the line of business by providing exceptional service and operational support to associates and clients. This role is responsible ... from clients + Collect and review entity due diligence, Know Your Customer (KYC), and beneficial ownership information to satisfy compliance requirements + Image… more
- Regions Bank (Hoover, AL)
- …to address complex business issues and opportunities to optimize the customer 's experience with best-in-class digital offerings. Associates will do this by ... collecting, analyzing, managing, and reporting on key customer , production, and performance metrics. **Primary Responsibilities** + Defines and owns the long-term… more
- Capital One (Richmond, VA)
- …bad actors. The space has high visibility and sits at the intersection of customer experience, fraud prevention, and regulatory compliance. **About the Role** We ... Senior Associate, Funds Availability Process Manager| Retail Bank Every time our customers make a deposit, we make real-time, data-driven decisions that determine… more
- Eastern Bank (Wakefield, MA)
- …on fraud and safeguarding deposits, deposit account servicing and customer support. + Support onboarding team on complex implementations and training. Train ... creed, national origin, sex, sexual orientation, gender identity, genetic information, military service , age, ancestry, or disability. At Eastern Bank , we are… more
- Berkshire Bank (Pittsfield, MA)
- …phases of the cross-sale referral program. 25% + The CMO provides superior service , support and customer resolution for municipal and cash management customers, ... cash management clients to other business lines within the Bank . The CMO also assists in responding to RFPs....Excellent verbal/written communication skills + Understanding of cash flow, fraud prevention and payments + Strong computer skills +… more
- Scotiabank (Dallas, TX)
- …+ Payments/Wire fraud + Support and counsel US Cash Management business on customer onboarding process and fraud issues + Represent Fraud on regulatory, ... maintain metrics for measuring, evaluating and benchmarking quality performance of fraud deterrence, customer satisfaction; Responsible for ensuring the… more
- Huntington National Bank (Charlotte, NC)
- …+ Strong listening and problem-solving skills + A commitment to integrity and customer service + Demonstrate working knowledge of federal and state guidelines, ... Description Summary:The Mortgage Loan Processor 2 is a critical customer facing position that performs a wide range of...delivering a loan file to Underwriting for review utilizing fraud and compliance tools, review alerts and clear conditions… more