- General Dynamics Information Technology (Fairfax, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Software Engineering **Skills:** Application Processing, BMC Helix, BMC Remedy , BMC Remedy ... Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** BMC Remedy /Helix Developer** at GDIT. Shape what's next for… more
- Xcelerate Solutions (Fort Belvoir, VA)
- …processes and workflows for government agencies. + Experience with an existing CMDB tool: BMC Remedy , Service Now, IT Discovery & Dependency Map, System Center ... Center Configuration Manager (SCCM) + Experience with use and operation of BMC Remedy or Service Now change request and workflow automation. + Experience… more
- General Dynamics Information Technology (Baton Rouge, LA)
- …role via the following:_ + Develop and manage integrations between ServiceNow and BMC Remedy , often involving ticket creation, data synchronization, and CMDB ... and customizing ServiceNow applications and modules, especially ITSM + Familiarity with BMC Remedy and/or Helix development and administration, including its… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …timelines, supports change activities, and records incidents in to the ITSM platform BMC Remedy . * Create, update and maintain Standard Operating Procedures, ... Manager * 3 years of experience using incident management tools such as BMC Remedy * 3 years of operational experience within a large-scale, complex Manager of… more
- Oracle (Dover, DE)
- …Application and Infrastructure Monitoring experience * Customer support/service experience * BMC Remedy , JIRA Service Management * Application Management ... preferred * Experience using Splunk and New Relic preferred * BMC Remedy , JIRA Service Management Disclaimer: **Certain US customer or client-facing roles… more
- Watershed Security (Dahlgren, VA)
- …in Industry, Federal or DoD Help Desk Support using a help desk tool such as BMC 's Remedy or ServiceNow. This position is required to be designated as IAT III ... travel up to 10% + Experience with help desk tools such as BMC 's Remedy or ServiceNow. + Excellent communication and interpersonal skills *Contingent upon award*… more
- Watershed Security (Dahlgren, VA)
- …in Industry, Federal or DoD Help Desk Support using a help desk tool such as BMC 's Remedy and ServiceNow. This position is required to be designated as IAT II ... on-site in Dahlgren, VA + Ability to travel up to 10% + BMC 's Remedy or ServiceNow + Excellent communication and interpersonal skills *Contingent upon award* PAY… more
- TekSynap (Dahlgren, VA)
- …network-related issues. + Manage and prioritize tickets using help desk tools such as BMC Remedy or ServiceNow, ensuring service levels and response times are ... Federal, or DoD Help Desk Support using a help desk tool such as BMC 's Remedy or ServiceNow. + Must meet DoD IAT Level III + Clearance Level: **Secret**… more
- Trace Systems Inc (Portsmouth, VA)
- …to resolve technical issues. + Operating and managing ticketing systems (eg, ServiceNow, BMC Remedy , Jira) for incident tracking, resolution, and escalation. + ... resets, and user data updates through government provided tools. (eg, UTAM and Remedy ) + Manage permissions, file shares, and account deactivation as part of… more
- General Dynamics Information Technology (Wright Patterson AFB, OH)
- …**Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** BMC Remedy Ticketing System,Help Desk Support,IT Help Desk ... and office automation software via telephone, as appropriate. + Experience with Remedy /Help Desk Management Systems. + Progressive experience in the management of a… more