- General Dynamics Information Technology (Fairfax, VA)
- …Family:** Software Engineering **Skills:** BMC Helix, BMC Remedy , BMC Remedy IT Service Management ( ITSM ),Software Development **Certifications:** ... Yes **Job Description:** Transform technology into opportunity as a ** BMC Remedy / Helix** **Developer** **Advisor** with...Remedy version 20.x or higher, ITIL methodologies, and ITSM /CMDB/DWP process flows. + Expert familiarity in one or… more
- General Dynamics Information Technology (Fairfax, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Software Engineering **Skills:** BMC Helix, BMC Remedy , ITSM **Certifications:** Security+ ... **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** BMC Remedy / Helix** **Developer** with GDIT. A career in… more
- General Dynamics Information Technology (Fairfax, VA)
- …Studio experience + Demonstrated experience managing Foundation and Configuration data in the Helix/ Remedy ITSM application suites + Ability to follow ... **Public Trust/Other Required:** None **Job Family:** Software Engineering **Skills:** BMC Helix, BMC Remedy ,Information Technology Infrastructure Library… more
- Watershed Security (Charleston, SC)
- …(Agile, Scrum). + Proven experience in software development, with a strong focus on BMC Remedy or similar ITSM platforms. + Expertise in developing ... AIM/ Remedy applications, custom automated reports, integrates between the AIM and Remedy application , and AIM web interfaces as directed by the Sustainment… more
- Guardian Life (Holmdel, NJ)
- …+ Solid understanding of ITSM tools and technologies. + Experience with major ITSM platforms (ServiceNow, BMC Remedy , or similar). + Strong analytical ... & Release Management to join our team! **You Are:** + Seasoned ITSM professional dedicated to maintaining seamless technology operations and minimizing business… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …* Compiles incident timelines, supports change activities, and records incidents in to the ITSM platform BMC Remedy . * Create, update and maintain Standard ... Operations Manager * 3 years of experience using incident management tools such as BMC Remedy * 3 years of operational experience within a large-scale, complex… more
- Lilly (Indianapolis, IN)
- …+ 5+ years of experience in IT service management, with a solid focus on ITSM platforms (eg, ServiceNow, BMC Remedy , Cherwell) + Experience with technical ... enhance operational efficiency and user experience. Ensure the effective integration of ITSM tools with other enterprise platforms. Stay ahead of industry trends and… more
- Leidos (Fort Belvoir, VA)
- …of critical network events and established Standard Operating Procedures. + Provide application support to various DTRA offices as designated in Service Level ... Agreements (SLA) with those offices. + Creating incident tickets, reports ( BMC Smart Reporting), tasks, and work orders. **Additional Responsibilities:** + Support… more
- Insight Global (New York, NY)
- …with ITSM / Ticketing systems, such as any of the following: BMC Remedy , Cherwell, Freshdesk, ServiceNow, Zendesk - Demonstrated support of enterprise ... own Desktop techs as well as a Tier 2 Application Support Service Desk team to escalate to as...workshops, as well as weekly Team training sessions. -Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize… more
- Three Saints Bay (Washington, DC)
- …(DPAS) as well as the application for Information Technology Service Management ( ITSM ) ( BMC Remedy ). + Perform independent verification of the Asset ... resolve discrepancies. + Track all IT asset transactions in the software application for ITSM and DPAS throughout the assets' life cycle. + Maintain warehouse… more