• Integrated Services Support Specialist

    Percepta (Dearborn, MI)
    …Salesforce). * Experience working with IT incidents and problem management tools, such as JIRA, BMC or Service Now. * Experience in a remote work environment is ... **Description** At Percepta, we bring first-class service across each market we support. As an...preferably in a customer-facing role. * Experience with help desk software, remote support tools, and CRM systems (eg,… more
    Percepta (09/04/25)
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  • Escalation Support Specialist (Automotive Customer…

    Percepta (Dearborn, MI)
    …assistance for escalated customer issues, ensuring timely resolution within defined service -level agreements (SLAs). + Diagnose and resolve complex hardware and ... address potential issues before they affect customers, contributing to improvements in service quality and reliability. + Analyze support trends and recurring issues… more
    Percepta (08/19/25)
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  • Senior NOSC Technician

    Leidos (Reston, VA)
    …+ Provide application support to various DTRA offices as designated in Service Level Agreements (SLA) with those offices. + Creating incident tickets, reports ... ( BMC Smart Reporting), tasks, and work orders. **Additional Responsibilities:**...Technology (IT) Services. + Provide great and prompt customer service to DTRA personnel by assisting them with IT-related… more
    Leidos (09/24/25)
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  • Sr. NOSC Technician

    Leidos (Reston, VA)
    …will provide application support to various DTRA offices as designated in Service Level Agreements (SLA) with those offices. The candidate must be proficient ... Ticket system. Will be responsible for creating incident tickets, reports ( BMC Smart Reporting), tasks, and work orders. **Additional Primary Responsibilities:** +… more
    Leidos (09/17/25)
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  • Senior Network Technician

    Leidos (Fort Belvoir, VA)
    …+ Provide application support to various DTRA offices as designated in Service Level Agreements (SLA) with those offices. + Creating incident tickets, reports ... ( BMC Smart Reporting), tasks, and work orders. **Additional Responsibilities:**...Technology (IT) Services. + Provide great and prompt customer service to DTRA personnel by assisting them with IT-related… more
    Leidos (08/29/25)
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  • IT Analyst III (Active Secret clearance) - HYBRID

    NANA Regional Corporation (Aberdeen Proving Ground, MD)
    …Assist in developing, maintaining and updating IT documents for use by help desk personnel to expedite problem resolution. + Provide Wireless Device support to ... devices. + Experience in generating reports using Trouble Ticket automated software. (eg, BMC Track-IT). + Performing backup and restore of software and data on… more
    NANA Regional Corporation (09/22/25)
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  • Quality Assurance Manager

    TekSynap (Washington, DC)
    …assurance surveillance plans, performing inspections during various stages of service delivery, and documenting results using appropriate reports. + Stakeholder ... experience with Incident, Change, or Knowledge Management systems (ie BMC Helix (Remedy)​ + Strong knowledge of IT help... Helix (Remedy)​ + Strong knowledge of IT help desk processes, tools, and best practices. + Experience with… more
    TekSynap (08/28/25)
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  • Patient Care Technician, Post Partum

    Baystate Health (Springfield, MA)
    …and babies, equipment/supply/blood bank retrieval, room set up and other ancillary ( desk ) duties. Daily activities are coordinated by the Registered Nurse (RN). The ... Obtains and documents weights/heights, abdominal girths, and head circumference (Pediatric Service ) as per physician/nurse order 100% of the time as indicated… more
    Baystate Health (08/26/25)
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