- Intuit (Plano, TX)
- …small team of individual contributors (ICs), while also managing our offshore BPO partner. The role requires strong people leadership, vendor management, and ... issues across technical and administrative areas. + Oversee and govern offshore BPO partners; establish clear KPIs, SLAs, and escalation processes to drive service… more
- NTT America, Inc. (NY)
- …and leading the support team to close deals and pursuits in specific TPA, BPO , IT and Consulting swim lanes or specialized service offerings. They will establish a ... business (including but not limited to TPA Platform services, BPO , SaaS and Tech offerings). + Minimum of 3+...business (including but not limited to TPA Platform services, BPO , SaaS and Tech offerings) + Demonstrated success developing… more
- Mass Markets (Wichita, KS)
- …Schedule 736), Business Process Management (BPM), Business Process Outsourcing ( BPO ), Claims Processing, Collections, Customer Experience Provider (CXP), Customer ... diverse North American client partners across the following MCI brands: MCI BPO , MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI… more
- Mass Markets (CA)
- …Schedule 736), Business Process Management (BPM), Business Process Outsourcing ( BPO ), Claims Processing, Collections, Customer Experience Provider (CXP), Customer ... diverse North American client partners across the following MCI brands: MCI BPO , MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI… more
- Mass Markets (Dallas, TX)
- …Schedule 736), Business Process Management (BPM), Business Process Outsourcing ( BPO ), Claims Processing, Collections, Customer Experience Provider (CXP), Customer ... diverse North American client partners across the following MCI brands: MCI BPO , MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI… more
- Mass Markets (Wichita, KS)
- …Schedule 736), Business Process Management (BPM), Business Process Outsourcing ( BPO ), Claims Processing, Collections, Customer Experience Provider (CXP), Customer ... diverse North American client partners across the following MCI brands: MCI BPO , MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI… more
- NTT America, Inc. (Albany, NY)
- …of functional and technical subject matter experts (Applications, Business Consulting, BPO , Digital, Infrastructure, Cloud & Security, Data & Analytics) engaged in ... business enterprise . Understanding of leveraged delivery models, and common Insurance / BPO / Data & Analytics / Digital and Technology tools and methodologies .… more
- The Cigna Group (Bloomington, MN)
- …of Job** The Pharmacy Benefit Services (PBS), Operations Business Product Owner ( BPO ) Organization serves as the key interface and liaison between the business ... Sr Manager will lead and support the following: + Management of all BPO team responsibilities including staff training and development. Develop, coach, and grow the… more
- Hilton (Annapolis, MD)
- …serving as Subject Matter Expert for scheduling impacts with both captive and BPO partners\. **What initiatives you will take ownership of:** + Create and upload ... years professional experience + Experience operating in an environment with captive and BPO locations + One \(1\) year of experience conducting trend analysis and… more
- Help at Home (Chicago, IL)
- …and serving as a point of escalation and guidance for internal coordinators and BPO partner(s) in the absence of a supervisor. When the supervisor is present, the ... Serve as a subject matter expert (SME) and support both internal team and BPO Partner(s) by offering guidance, best practices for resolving tickets and responding to… more