- Insight Global (Virginia Beach, VA)
- …processes across multiple connected organizations. System Maintenance & Troubleshooting Resolve break / fix issues related to claims, charge capture, and ... remittance. Test and validate changes in a safe environment before production. Workflow Optimization Analyze billing processes for Community Connect partners and recommend improvements. Implement enhancements and ensure compliance with organizational and… more
- The Brattle Group (Boston, MA)
- …migration for end user computing needs + Manage support calls for printer break / fix services + Support and distribute company-owned mobile devices + Communicate ... and coordinate regularly with Director of IT Infrastructure and Operations, as well as the Manager of Helpdesk + Participate in on-call rotation for emergency support phone queue + Assist in supporting the company's security posture + Work with IT teams to… more
- TEKsystems (Staunton, VA)
- …and customers of varying levels of technical expertise. - Responds to all break / fix requests associated with network resources. - Assists with configuration and ... deployment of new/replacement network hardware and communications infrastructure. - Maintains up-to-date project and architecture documentation. - Maintains up-to-date inventory and maintenance records. - Monitors network resources for faults and traffic… more
- Insight Global (Whitpain, PA)
- …systems) - Experience with ticketing systems (ServiceNow Preferred) - Experience with break fix and troubleshooting for desktops, printers, and VPN/connectivity ... The Desktop Support Technician will provide project based support to all corporate end users across the enterprise. Project based responsibilities include imaging, hardware/software upgrades, user builds in Active Directory, data transfers and machine… more
- Regions Bank (Hoover, AL)
- …technology solutions + Provides technical administration to include troubleshooting support, break - fix operations, patching, and other day-to-day activities for ... relevant applications + Stays abreast of industry trends and investigates organizational objectives and needs, ensuring team mutual knowledge and awareness + Reviews and maintains operational documentation and reports to support monthly trend analysis as well… more
- SpaceX (Bastrop, TX)
- …+ Manage work ticketing system to ensure correct staff and timely responses to break / fix requests + Manage third-party service providers to ensure services meet ... SpaceX standards and terms of contract + Partner with our construction team to develop, plan and execute site improvement projects in accordance with overall business objectives and strategy BASIC QUALIFICATIONS: + Bachelor's degree in an architecture,… more
- System One (Pittsburgh, PA)
- …hours/workdays on occasion and as needed to support major implementations and break / fix scenarios that are impacting operations * Stated willingness to ... travel domestically and internationally to support implementations as needed. Expected annual travel is <20% but may fluctuate based on cyclical business needs Please apply to the job if you are interested and have the required experience to ###@systemone.com… more
- Steampunk (Mclean, VA)
- …implementing improvements and new integrations + Deliver support and solutions for break / fix issues + Communicate and collaborate with other technical resources ... and stakeholders regarding status, technical issues, and creative solutions + Handle numerous priorities using proven project management methodologies and sound development practices to ensure the quality delivery of enterprise solutions + Interface with… more
- William C Brown Inc (Springfield, VA)
- …Utilization of a ServiceNow based ticketing database to track, update and resolve break / fix incident tickets and in fulfilling new requests submitted and tracked ... as Demands and RITMs Identify and execute process improvements and other enhancements that improve operational efficiency. Position Requirements WHAT YOU'LL NEED TO SUCCEED: Basic Qualifications: TS/SCI Clearance w/ ability to obtain a Poly Knowledge in one or… more
- Meta (Aurora, IL)
- …1. Work within Meta's ticketing system 2. First point of contact for break fix technicians 3. Responsible for assisting with projects (retrofits, new ... process details, etc.) and repairs throughout the data center 4. Understand and debug hardware and Linux OS related issues 5. Identify and help create documentation for the global data center knowledge base 6. Assist with process improvements and best… more