- Dynatrace (Detroit, MI)
- …customer-facing operational communications related to product updates, end-of-life (EOL) support, and break - fix scenarios. The ideal candidate will have a strong ... background in developing and managing clear, concise, and customer-centric operational processes and messages that enhance the customer experience and drive product adoption. **Key Responsibilities:** + Develop and implement a comprehensive customer success… more
- Insight Global (Charlotte, NC)
- …for one of our large telecommunications clients. Primary responsibility will be break / fix and assisting with network migration efforts. Opens trouble tickets ... and works the repair of management network element connectivity with field operations, and other work groups. Knowledge of Ethernet routers / switches. Able to follow MOPs, anticipate problems, and take corrective action proactively. Understands and researches… more
- Gerber Collision & Glass (Elmhurst, IL)
- …and transformations between third-party systems and legacy Boyd Group systems. Enhancements, Break Fix , and Project Management: + Lead Workday Financials ... implementation projects, including planning, execution, and post-implementation support. + Develop and maintain project plans, timelines, and budgets. + Coordinate with cross-functional teams to ensure project deliverables are met. Financial Reporting &… more
- 24 Hour Fitness, INC. (CA)
- …Technology Sr. Manager, IT Service Delivery. This position works directly with the Break Fix warehouse team, the Facility Configuration team's Senior Project ... Manager, the Technology Management team and the Applications Management team. This position interacts with all departments and all position levels at 24 Hour Fitness. This position has no direct reports. **REQUIRED QUALIFICATIONS** Knowledge, Skills &… more
- Charles Schwab (Orlando, FL)
- …planning and implementing technology space requirements; interfacing with third-party vendors ( break / fix and deployment); act as the I&O point-of-contact for ... Facilities and Security in Critical Technology Areas; defining and monitoring hardware environmental requirements; define, maintain and manage connectivity installations within Critical Technology Areas; responsible for technology hardware asset inventory in… more
- M. C. Dean (District Of Columbia, DC)
- …coordinate, and oversee all critical environment vendors during maintenance, emergency, and break / fix events to ensure personnel safety and maintain power to ... the critical load. + Set up and operate electrical data capturing devices (Dranetz, Fluke PQA, etc.). + Create required MOPs and SOPs; perform periodic technical and quality reviews of all MOPs and SOPs to ensure that the most "up-to-date" techniques and… more
- Saint Luke's (Kansas City, MO)
- …and maintenance. + Respond to incident tickets and service requests, including break / fix issues and enhancements. + Participate in projects across Epic ... applications and assigned vendor systems. + Collaborate with subject matter experts (SMEs) to design system builds, document workflows, and support ongoing development. + Create flowcharts, models, and procedures to support analysis and recommend solutions. +… more
- SAIC (Fort Bragg, NC)
- …**Key Responsibilities:** + Conducts installation, tuning, testing, operating, monitoring, upgrading, patching, break / fix , defense, and management of WAN / LAN / ... VLAN routing and switching infrastructure hardware and software, including network and PC hardware and software. + Conducts provisioning, operating, managing, and monitoring of WAN / LAN Virtual Private Network (VPN) services to securely connect remote… more
- Empire State University (NY)
- …creating third party system integrations. + Provide system administration and break / fix support for enterprise systems, including Banner, Banner Document ... Management, Argos, and Laserfiche. + Assist in evaluating and implementing new tools, integrations, and system enhancements. + Monitor, maintain, and troubleshoot application performance and system availability. + Support Oracle SQL programs, PL/SQL scripts… more
- RTX Corporation (Santa Isabel, PR)
- …including the analysis of interface documents issues and master data. + Support break / fix tickets and questions from the business in the following areas: ... Finance, Controls, Reporting, Compliance, Security. + Work with the digital technology team. + Working knowledge of SAP GUI scripting and Automate Studio. **Qualifications YOU Must Have:** + Must be a US Citizen. + Typically requires a University Degree and… more