- University of Michigan (Ann Arbor, MI)
- …leading the programming efforts. You will also contribute by performing troubleshooting and break / fix of programs as assigned. At times, you will support complex ... AV projects across LSA and UM, assisting with system design, project leadership and management, installation, maintenance, and troubleshooting. You'll collaborate with project engineers to provide insight and feedback on how systems are working in the field,… more
- Levi, Ray & Shoup, Inc. (Washington, DC)
- …familiarity with ticketing software. + Strong experience & skill in providing break / fix troubleshooting of PC/Laptop hardware & software. + Strong experience ... & skill supporting MS Windows, MS Office, Outlook/Exchange, and Active Directory + Proficiency in O365 support strongly preferred + Proficiency in setting up & configuring A/V conferencing hardware + Proficiency in setting up & troubleshooting Printer hardware… more
- Diversified (Cheyenne, WY)
- …maintenance of advanced ESS related systems - including preventive maintenance, troubleshooting and break / fix repair of faulty systems and equipment. + Act as ... the liaison between the on-site team and Diversified Service management. + Oversight for planning and implementation of process improvement principles required to maintain ESS technologies in critical areas. + Oversee repair and service of all equipment while… more
- Nike (Beaverton, OR)
- …enhancements. + Conduct root cause analysis to determine appropriate action plan for break / fix . + Ensure 100% alignment to all policy, processes, and procedures. ... + Maintain discretion and confidentiality in all areas of HR data and information, whether internal to Nike or customer specific. **WHO YOU WILL WORK WITH** + Work with lead / Manager to make sure assigned work is delivered on time. + Work with product… more
- Zions Bancorporation (Midvale, UT)
- …for middleware application servers and web servers. + Handle new implementations, break / fix incidents, and upgrade projects. + Manage automation and tooling, ... system integration, vulnerability remediation, and security patching. + Maintain runbooks and wikis. + Troubleshoot and collaborate with others on problems with root cause analysis. + Create and follow standard processes, plan effectively to complete tasks on… more
- Access Dubuque (Dubuque, IA)
- …Monticello, IA, you will play a vital role in providing both remote and onsite break / fix support, as well as project assistance for our customers. Your hands-on ... expertise will be crucial in diagnosing and resolving various IT issues, ensuring that technology runs smoothly for our clients. You'll engage directly with customers, delivering exceptional tech support while embodying our core values of integrity and… more
- Lockheed Martin (Orlando, FL)
- …approved guidelines\. * Interfacing directly with customers and personnel to resolve " break / fix " issues, establish approved access to resources, and ensure ... system services are available to support daily academic operations\. * Ensuring compliance with all approved procedures and guidelines, and supporting respective audits\. This is not a telecommute position\. The selected applicant may be required to work at… more
- Deloitte (San Antonio, TX)
- …+ Work command center shifts to investigate during go-live, document, and resolve break - fix tickets. + Conduct and document root cause analysis. Complete any ... assigned system maintenance. + Deeply experienced Epic analyst to work implementation , build and strong experience with SDLC for Epic. + Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various… more
- Deloitte (Miami, FL)
- …+ Work command center shifts to investigate during go-live, document, and resolve break - fix tickets. + Conduct and document root cause analysis and complete ... any assigned system maintenance. + Assist in low level design, operational discussions, build, test, and migrate Epic build, provide go-live support following migration of new build. + Communicate regularly with Engagement Managers (Directors), project team… more
- Danaher Corporation (Washington, DC)
- …differentiated tiered support levels to ensure the efficient and effective resolution of break / fix issues + Effectively train, monitor & manage tiered support ... teams + Upkeep Job Aids & refine/harmonize standard work to drive streamlined and automated HR processes through Workday + Partner with HRIT team to create a seamless case escalation & resolution process across functions for excellent end-to-end Workday… more