- Dow Jones (Princeton, NJ)
- …documentation. + Provide feedback to improve processes as appropriate. + Resolve break / fix issues for DJCS-owned systems. + Coordinate and validate enhancements ... or iterations on internal customer service tools. ○ Oversee the quality of project deliverables. Coordinate with relevant teams for testing (UAT) and deployment. Ensure high-quality outcomes, including project closures and hand-offs as needed. + Partner with… more
- Capco, a Wipro Company (Dallas, TX)
- …to for all aspects of data movements and data transformations + Assist in break fix and production validation as it relates to data derivations, replication ... and structures + Assist in configuration and on-going setup of Data Virtualization tool + Assist in keeping documentation up to date as it relates to Data Standardization definitions, Data Dictionary and Data Lineage + Gather information from various Sources… more
- Lockheed Martin (Littleton, CO)
- …IDD, DBDD\) Knowledgeable of Operations and Maintenance \(O&M\) - practices such as break / fix and enhancements to customers, tracking Problem Reports to closure, ... CM Understand Software Metrics \(SLOC, Defects, Productivity\)- gathering, analyzing, and using Experience with Software Scheduling and Microsoft Project **Security Clearance Statement:** This position requires a government security clearance, you must be a US… more
- CompuCom (Fresno, CA)
- …+ Minimum 1 to 2+ years of IT technical support experience + Hands on Break - Fix experience + CompTIA A+ certification (preferred) + Able to lift 50 lbs. ... + Net+ CompTIA certification preferred + Driver's License (Required) **Wage Range** **:** The hourly rate for this position is between $19.80 - $29.04 per hour. Factors which may affect starting pay within this range may include geography/market, skills,… more
- ABM Industries (Annapolis Junction, MD)
- …+ Coordinate and oversee all critical environment vendors during maintenance, emergency, and break / fix events to ensure personnel safety and maintain power to ... the critical load. + Perform periodic technical and quality reviews of all MOPs and SOPs to ensure that the most "up-to-date" techniques and safety guidelines are utilized. + Collect and generate internal and vendor field service reports describing all… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …and cleanup within all TRs. + Provide 24x7x365 on-call support for inside plant break - fix support. + Report all Inside Plant critical incidents within one hour ... to relevant authorities. + Support ISP events in coordination with the Rapid Response Team as required. + Provide technical design and infrastructure management for commercial digital services. + Perform technical and management tasks for communications… more
- Deloitte (Salt Lake City, UT)
- …module, work command center shifts to investigate during go-live, document, and resolve break - fix tickets. + Conduct and document root cause analysis. + Complete ... any assigned system maintenance. + Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and… more
- Lithia & Driveway (Sacramento, CA)
- …service desk / call center environment troubleshooting software/hardware issues, performing break / fix tasks, move-add-change tasks and receiving and processing ... calls/tickets. This individual will also be expected to innovate and apply skills and knowledge to improve work processes and streamline the efficiency of the Department. Customer Services skills, attention to detail and organization skills will be highly… more
- Deloitte (Mechanicsburg, PA)
- …work command center shifts to investigate during go-live , document, and resolve break - fix tickets. Conduct and document root cause analysis. Complete any ... assigned system maintenance. + Responsible for Epic software analysis, design, configuration, testing, and implementation as well as application support and issue resolution + Interacts with Operational and IT personnel in identifying, evaluating and… more
- Deloitte (Pittsburgh, PA)
- …Epic work command center shifts to investigate during go-live. Document and resolve break - fix tickets. Conduct and document root cause analysis. Complete any ... assigned system maintenance. + Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and… more