- Rush University Medical Center (Chicago, IL)
- **Job Description** Location: Chicago, Illinois Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: Hematology-Oncology ... marketing initiatives that may enhance the development of new business or research opportunities. * Contributes to the advancement...and transitions of care. * Acts as a change agent and manages service line change efforts… more
- Fairview Health Services (St. Paul, MN)
- …research modern solutions and recommend and design appropriate methodology utilizing automation, self- service and agent assisted workflows with a goal to create ... and executes on or delivers the organizational strategic vision for the contact center including the full continuum of customer service . + Manage Execution:… more
- Mass Markets (Wichita, KS)
- …that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology ... a management-level position ideal for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be… more
- Mass Markets (Mesilla, NM)
- …that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology ... to lead the QA function in our BPO contact center . You will be responsible for ensuring service...experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center … more
- Brookfield Properties (Charleston, SC)
- Location Charleston - 997 Morrison Drive, Suite 402 Business Our Growth, Your Opportunity At Maymont Homes, our success starts with putting residents first. We're ... with a purpose-driven team. Job Description Primary Responsibilities: The Call Center Operations Analyst is responsible for supporting the performance, reporting,… more
- Bank OZK (Alpharetta, GA)
- …Analyzes quality issues and improvement opportunities and makes initial recommendations for agent supervisor or call center management review. + Performs quality ... as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across… more
- Peckham, Inc. (Phoenix, AZ)
- …alternate format, using a sign language interpreter, or using specialized equipment. Business Line: Contact Center Solutions Location: Phoenix, AZ Worker ... complete view of your experiences* Peckham Inc. - Contact Center Trainer SUMMARY The Contact Center Trainer...learning needs, and ensuring that training initiatives drive exceptional service and operational excellence. This role is a first… more
- Mass Markets (Las Cruces, NM)
- …that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology ... industry-leading organization. Our employee development team is looking for experienced call center customer service and sales trainers to facilitate new hire… more
- Mass Markets (Wichita, KS)
- …that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology ... exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer… more
- Newegg Inc. (Diamond Bar, CA)
- …including configurations, permissions, integrations, and troubleshooting. + Administer all Customer Service business systems user accounts and provide end-user ... Ensure all reporting aligns with established KPIs, SLAs, and business goals across global contact center operations....required). + Minimum 5 years of experience in customer service operations, contact center analytics, or systems… more