- Insight Global (Irving, TX)
- …Skills and Requirements * 4+ years of experience as a Business Analyst with Salesforce Service Cloud CRM in a ... customer service or contact center environment. * 4+ years in customer experience in...Agile, Jira, Confluence. * Experience integrating CCaaS with Salesforce Service Cloud to streamline agent workflows. *… more
- Fresenius Medical Center (Ogden, UT)
- …+ Supports engineering and operations in the design, installation, troubleshooting and service of various systems: to include the replacement of failed components ... and the development of others' abilities to service the various controls systems. + Participates in project teams with a focus to ensure projects are completed both… more
- Guardian Life (Holmdel, NJ)
- As the Head of AI Engineering Group Business , you will lead the development and implementation of our enterprise initiatives which include voice based digital ... assistants, automation solutions, agentic AI and intelligent self- service technologies. Your role is pivotal in understanding the impact of technology in optimizing… more
- Zeiders Enterprises, Inc (Montgomery, AL)
- …the supervisor escalation queue and overflow calls when customer demands exceed agent resources + Provide service recovery when caller expresses dissatisfaction ... Description Job Title: Senior Customer Service Representative **This position is fully remote, but...reside within 50 miles of a Veterans Affairs Medical Center (VAMC) or Veterans Benefits Administration (VBA) Regional Office.… more
- RELX INC (Alpharetta, GA)
- …the link below, https://risk.lexisnexis.com About our Team: The US Head of Risk HR Business Partners works closely with the Center of Excellence (COE) partners ... About the Business : LexisNexis Risk Solutions is the essential partner...driven insights and solutions + Serves as a change agent and promotes self service capability enabled… more
- ITT (Valencia, CA)
- …with our stakeholders and business process owners are all levels of the service delivery lifecycle. For a person to be successful in this role, they will need ... or realized) and roadblocks. + Function as a change agent to identify, lead and drive business ...Execution Systems) is highly desirable. + Passion for customer service , improving business processes and finding new… more
- Concentrix (Bismarck, ND)
- … Service and Omnichannel capabilities. **Responsibilities** + Lead workshops with business and contact center stakeholders to gather requirements related to ... SLAs + Knowledge base + Omnichannel workstreams, channels, and unified routing + Agent experiences ( Agent Workspace, Customer Service Workspace) +… more
- Avnet (Richfield, OH)
- …for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center at ###. ... consumers through a network of resellers, and our CPC business in the UK. We have been part of...line they represent. Develops strategic relationships with the sales center , trains and coaches selling efforts representing Infinite, and… more
- CGI Technologies and Solutions, Inc. (New York, NY)
- **Customer Service Associate IV (Mandarin Speaking)** **Category:** Administration **Main location:** United States, New York, New York **Position ID:** J1025-1702 ... Mandarin speaking requirements as needed), have experience in customer service , and be able to work as a team...to open mail * Interface with Passport applicants at Agency/ Center information and will-call counters. At the Information Station,… more
- Washington County (Woodbury, MN)
- …Senior Service Representative Salary $20.85 - $28.34 Hourly Location Woodbury Service Center , MN Job Type Full Time Job Number 25-00214 Department ... Service Representative/ Senior Service Representative Print...and customers of Washington County by acting as an agent for the State of Minnesota by processing Driver's… more