- Anderson Trucking Service, Inc. (St. Cloud, MN)
- …& Market Engagement + Shape and oversee ATS's external presence in the data- center ecosystem while collaborating with Business Development Managers (BDM) and ... suppliers, and EPCs. Working closely with Marketing, Sales, Customer Service , and Operations, the Director of Strategic Market Growth-Data...relationships into new geographies or vendors to grow new business . + Represent ATS at key data- center … more
- CGI Technologies and Solutions, Inc. (Minneapolis, MN)
- …and distribute completed batches to the cashier's office. * Participate in customer service outreach activities. * Assist with acceptance agent training: prepare ... **Customer Service Support III** **Category:** Administration **Main location:** United...for storage purposes * Interface with Passport applicants at Agency/ Center information and will-call counters: o At the Information… more
- Texas A&M University System (San Antonio, TX)
- …Assistant Director of Customer Service and collaborates with the Enrollment Service Center . This position is responsible for the development and assessment ... Job Title Associate Director, Customer Service Agency Texas A&M University - San Antonio...the supervision of the Director, acts as the primary agent in the development and coordination of student communication,… more
- Amazon (Seattle, WA)
- …forecasting and agent scheduling handles all aspects of customer service agent schedule management in the contact center center -- forecasting how ... the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …+ Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and fluent English speaker + ... a resource and escalation point for all lines of business so that reviews of calls are accurate for...assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service… more
- Walmart (Bentonville, AR)
- …experienced Principal Product Manager to lead the strategy and evolution of our Contact Center as a Service (CCaaS) platform. This leader will drive the roadmap ... define and execute the long-term vision for our enterprise contact center ecosystem, leveraging cloud-based contact center technologies, AI-driven automation,… more
- AAA Mid Atlantic (Forks, WA)
- …will have: + High school diploma or equivalent + 2+ years of customer service and/or sales experience in an insurance environment + Call Center experience ... a month on a rotating schedule The primary duties of the Outbound Insurance Service Specialist are to: + Execute and facilitate insured's service requests… more
- OneMain Financial (New York, NY)
- …articulate the product vision, strategy, and roadmap for the enterprise contact center platform, aligning with the overall business objectives and omnichannel ... and improve overall service quality. + Conduct user research and gather agent and customer feedback to continuously improve the product offering. + Develop and… more
- State of Michigan (Macomb, MI)
- …Director of Field Operations. The employee may be assigned to act as an embedded agent assigned to a local law enforcement agency, an Institutional Parole Agent , ... and is a DART (Drug/Alcohol Test Designated) position in accordance with Civil Service Rules. Some positions assigned as Institutional Parole Agents may have regular… more
- WIN Waste Innovations (Portsmouth, NH)
- WIN Waste Innovations is looking for a Customer Care Agent . They will manage a high volume of incoming calls from customers while navigating multiple systems to aid ... with a mission of putting our customers at the center of everything we do. Customer Care Agents must...Word) + High school diploma or GED + Customer service experience is a plus + Punctual, dependable, and… more