• QA Call Insight Analyst

    Aspen Dental (Springfield, IL)
    …Surveys + Monitoring an Analysis + Monitor call center metrics and service levels + Performance Evaluation + Evaluate agent performance + Identifyareas for ... : QA/Call Insight Analyst **Reports To** : Manager, Contact Center Operational Excellence **Deadline to APPLY: 1/9/2026 - please...work directly with operations leadership to provide insight on agent behavior to improve both the agent … more
    Aspen Dental (12/23/25)
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  • Community Representative (Part-Time)

    Brookfield Properties (Webster, TX)
    Location Webster - 18118 Midline Landing Trail Business At Brookfield Residential, a leading North American land developer and homebuilder for over 65 years, we have ... play a key customer-facing role, onsite within the Kissing Tree Welcome Center , ensuring every visitor-whether a prospective buyer, homeowner, realtor or vendor,… more
    Brookfield Properties (12/16/25)
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  • Director, Salesforce Engineering (CRM)

    AAA Northern California, Nevada & Utah (Walnut Creek, CA)
    …+ Collaborative Environment - AAA will value your contribution to providing exceptional service to our members + Free AAA Classic Membership + AAA Product Discounts ... At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life's roadblocks. We...strategy and own the execution for our most critical business platform. This is a mission-critical role, central to… more
    AAA Northern California, Nevada & Utah (12/12/25)
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  • Passport Support Associate IV

    CGI Technologies and Solutions, Inc. (San Diego, CA)
    …clerical and repetitive manual functions to support the customer service and adjudication departments. Additionally, perform various processing functions, utilizing ... issues requiring more senior-level expertise * Assist the Government Customer Service Manager (CSM) with inquiries from Congress, Headquarters, White House, and… more
    CGI Technologies and Solutions, Inc. (10/27/25)
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  • Project Manager

    Dow Jones (Princeton, NJ)
    …and preparation of materials. **You Have:** + At least three years of call center or other related business experience. + Excellent verbal and written skills. ... initiatives and projects that impact DJCS, customer experience and/or agent experience. **You Will:** + Manage hands-on project lifecycle...inbox will not be monitored for application status updates. Business Area: Dow Jones - Customer Service … more
    Dow Jones (11/06/25)
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  • AI Manager

    Insight Global (Irving, TX)
    …* Define and deliver the AI & Automation roadmap supporting contact center modernization and BS&T transformation objectives. * Partner with Product Leads (CCaaS, ... WFM, CRM, CX Analytics) to identify automation opportunities that enhance agent efficiency and customer experience. * Establish and operationalize automation… more
    Insight Global (12/05/25)
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  • Bilingual Spanish Recruiter

    Mass Markets (VA)
    …that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology ... or call center environment. + Prior call center experience (as a recruiter or agent )...of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in… more
    Mass Markets (11/08/25)
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  • Experienced Tax Professional (Uncredentialed)

    Mass Markets (Savannah, GA)
    …that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology ... position with competitive compensation commensurate with experience. While prior contact center experience isn't required, Experience in customer service ,… more
    Mass Markets (11/24/25)
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  • Representative II, Connect Order Placement Phone…

    Cardinal Health (Concord, NH)
    …liaison in problem-solving, research and problem/dispute resolution. **_Job Summary:_** As a Service Center our mission is to deliver exceptional experiences for ... the training is completed, the leader connects with the agent on the go-forward shift. This position is full-time...work any of our shift schedules during our normal business hours of 8am-9pm EST Mon-Fri and 9am-3pm EST… more
    Cardinal Health (11/25/25)
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  • QA Associate

    PSKW LLC dba ConnectiveRx LLC (Pittsburgh, PA)
    …+ 1 - 3 years as a Case Manager, Benefit Verification Specialist, or Contact Center agent at ConnectiveRx, or equivalent experience in a similar role in another ... under one roof. We bring together diverse voices-engineers, pharmacists, customer service veterans, developers, program strategists and more-all with one vision.… more
    PSKW LLC dba ConnectiveRx LLC (11/18/25)
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