- Mass Markets (Savannah, GA)
- …that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology ... position with competitive compensation commensurate with experience. While prior contact center experience isn't required, Experience in customer service ,… more
- Cardinal Health (Concord, NH)
- …liaison in problem-solving, research and problem/dispute resolution. **_Job Summary:_** As a Service Center our mission is to deliver exceptional experiences for ... the training is completed, the leader connects with the agent on the go-forward shift. This position is full-time...work any of our shift schedules during our normal business hours of 8am-9pm EST Mon-Fri and 9am-3pm EST… more
- PSKW LLC dba ConnectiveRx LLC (Pittsburgh, PA)
- …+ 1 - 3 years as a Case Manager, Benefit Verification Specialist, or Contact Center agent at ConnectiveRx, or equivalent experience in a similar role in another ... under one roof. We bring together diverse voices-engineers, pharmacists, customer service veterans, developers, program strategists and more-all with one vision.… more
- USAA (Charlotte, NC)
- …to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the ... where our core values - honesty, integrity, loyalty and service - define how we treat each other and...a dedicated **Director** to lead a large-scale, multi-carrier contact center team serving businesses across all 50 states. In… more
- Anywhere Real Estate (Birmingham, AL)
- …update and manage communication with all parties involved in the transaction. + Prioritize service to the agent and all parties with a positive and engaging ... The **Client Experience Specialist** is a service -minded professional who manages all non-licensed aspects of...volume paperless environment. + People first approach- keeping the agent and consumer at the center of… more
- UGI Corporation (Charlotte, NC)
- …a related field or equivalent work experience. + 2+ years' experience in contact center operations or customer service roles. + Demonstrated expertise in call ... Job Segment: Call Center Manager, Call Center Supervisor, Behavioral Health, Substance Abuse, Instructional Designer, Customer Service , Healthcare, Education more
- Google (Madison, WI)
- …achieve very meaningful results in the real world. Some examples include the customer agent built for large call center environments, to fast food ordering ... achieve very meaningful results in the real world. Some examples include the customer agent built for large call center environments, to fast food ordering… more
- Public Storage (Plano, TX)
- …agentic workflows. **Key Responsibilities** **Requirements & Strategy:** Elicit and prioritize business requirements from contact center stakeholders, then map ... requirements gathering, process mapping, stakeholder management, and documentation + Contact center or customer service domain knowledge with understanding of… more
- Monro Muffler/Brake (Fairport, NY)
- Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but ... from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big… more
- CVS Health (Woonsocket, RI)
- …technology maintenance initiatives, and implement process improvements that enhance agent productivity, streamline workflows, and enable intelligent self- service ... + Lead cross-functional initiatives to integrate AI capabilities with existing contact center systems, ensuring seamless operation and maximum business value +… more