- CACI International (San Antonio, TX)
- …a Tier 2 Application Support Analyst who is responsible for providing second level service and support on supported MHS Applications to meet or exceed contract ... service objectives. The primary responsibility is to provide advanced...knowledge deficiencies and raise to management. + Ensure that agent calls are correctly logged per established procedure. +… more
- DoorDash (Columbus, OH)
- …of the New Verticals division with Doordash and we are a local-fulfillment center owned and operated by DoorDash, offering customers fast, reliable, and high quality ... role, you'll work within a 5-15k sq ft distribution center , will assist in leading the local warehouse operating...for the team. You'll serve as a leading change agent for your site, helping your team to navigate… more
- Atlantis Casino Resort Spa (Reno, NV)
- …operations to improve service levels and operational standards + Management of call center statistics and agent KPIs + Support call center leadership in ... competitor analysis; environmental scanning; market modeling; distribution yield management; business mix yield management; length of stay yield management;… more
- Meridian University (Petaluma, CA)
- …+ Prior experience as an office/administrative assistant, financial services assistant, customer service agent , or similar. + Excellent written and verbal ... Monday-Friday, 8:45am-5:15pm Pacific Time Location: On site at Meridian University's Bay Area Center in Petaluma, CA This position is not eligible for hybrid or… more
- H&R Block (West Orange, NJ)
- …where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as ... better if you also had + CPA or Enrolled Agent certification + Experience completing complex tax returns +...tools (ie, video conferencing, phone, chat, email) + Generate business growth, increase client retention, and offer additional products… more
- conEdison (New York, NY)
- …IAM (Identity & Access Management), with hands-on experience in roles, service accounts, and least-privilege design, required. + Familiarity with Infrastructure as ... required. + Strong understanding of call routing, IVR, speech recognition, agent assist, analytics, reporting, and omnichannel capabilities, required. + Experienced… more
- Amazon (Sunnyvale, CA)
- …stitch together technologies into meaningful offerings for customers. -Drive business and system-level reviews, align development teams toward coherent technology ... the options they have -Set organization priorities, system owners, business direction A day in the life In this...About the team Our team is a unique change agent team that pairs a deep bench of seasoned… more
- Humana (Raleigh, NC)
- …to integration playbook maturity and best-practice evolution. + Serve as change agent to communicate integration intent and value. + Drive steering committee forums, ... computing, print, imaging, clinical peripherals + Telephony, call routing, IVR/contact center workflows + Athena (or comparable EHR) interfaces and workflows +… more
- WellSpan Health (Ephrata, PA)
- …growth and development through participation in educational programs, current literature, in- service meetings, and workshops. + Provides outstanding service to ... all customers; fosters teamwork; is a positive change agent , and practices fiscal responsibility through improvement and innovation. + Will take call to meet the… more
- Consolidated Electrical Distributors (Aberdeen, NC)
- …are accountable for both maintaining customer satisfaction and generating new sales/ business through sales initiatives and goals. This role involves providing ... entering orders, reviewing and pulling orders, and ensuring timely customer service . Additionally, when necessary, this position entails warehouse work and… more