- Centene Corporation (Las Vegas, NV)
- …department and company goals are met and exceeded. + Review and analyze data for call reports to make adjustments as needed to call approach for members in ... Act as a secondary resource for the Member Services or Provider Services call centers. **Education/Experience:** High School diploma or equivalent and 3+ years of… more
- Houston Methodist (Katy, TX)
- …Associate's degree preferred **EXPERIENCE** + Five years of experience in healthcare setting/ call center operations + Clinical knowledge and experience with a strong ... disseminate performance insights, workflow updates, and team alignment priorities. Provides call support in limited capacity to maintain service levels during… more
- TEKsystems (Atlanta, GA)
- …to 95% of the shift on calls), requires disciplined use of approved call guides, precise documentation in our systems, and professional customer service on recorded ... while executing the correct outbound campaigns and dispositions. * Follow approved Call Guides to ask structured, plan‑identifying questions of PBM agents; use… more
- University of Southern California (Los Angeles, CA)
- …related responsibilities as required. This position may require rotating on call responsibilities as needed, including nights, weekends and holidays.The Donor ... Allocation Transplant Coordinator II has responsibility for taking call for the transplant programs. This call ...taking call for the transplant programs. This call includes delegating appropriately all aspects of call… more
- Florida Atlantic University (Boca Raton, FL)
- …Work Days and Hours: Monday - Friday, 8am -5pm. Occasional weekends and on- call rotation required. May be required to occasionally perform duties on the Jupiter ... an email at ###@fau.edu. To contact Human Resources, please call ###. For communication assistance call 7-1-1....Resources, please call ###. For communication assistance call 7-1-1. Florida Atlantic University is where your future… more
- BAE Systems (Herndon, VA)
- …Provide voice system engineering for new site standup + Design, test and deploy call center technology. In addition to providing user training and transition plans + ... Perform variety of tasks associated with call routing and trunking within the assigned platforms +...other telecom engineers in integration activities involving telephony or call center + Hands-on experience with current secure communications… more
- Carle Health (Pekin, IL)
- …signs, height and weight, room setup, room orientation, assists patient to bed, assures call light available etc. + Sets up equipment for care (IV poles, admission ... minimally every two hours to assure that patients are comfortable, positioned properly, call light available, room orderly. + Patient needs are met and satisfaction… more
- Unitil (Concord, NH)
- …and complaints, in a timely manner. Availability & Scope POSTING DETAILS + Our Call Center is located in Concord, NH and training is conducted on site, transitioning ... gas emergencies. + Holiday coverage is provided on a volunteer basis On- Call Availability + There is an On- Call Schedule that, on a rotating basis, one week at a… more
- Truist (Charlotte, NC)
- …develop, maintain and execute on strategic portfolio planning. b. Schedule the pre- call plans with the relationship team, prepare pre- call planning materials ... planning meeting. c. Execute on the art of the call as the notetaker, active listener, closer and/or leader...Financial Modeling, ROI analyses, Business Reviews. e. Schedule the post- call debriefs with the relationship team, provide summary of… more
- Banner Health (Greeley, CO)
- …by taking incoming calls from patients, answering questions and triaging the call /patient appropriately. The preferred candidate for this role will have a strong ... POSITION SUMMARY This position manages incoming member/patient calls to evaluate call purpose and acuity utilizing established protocols and nursing assessment.… more