- Vontier (Akron, OH)
- …with an emphasis on employee development and process improvement + Experience in call center transformation and change management, including examples such as: + ... Leading a project to redesign the call center 's workflow to enhance efficiency and reduce call handling times. + Design and implement an enhanced customer… more
- Wheeler Clinic (Bristol, CT)
- …health, recovery and growth at all stages of life. POSITION SUMMARY The call center Program Supervisor, in conjunction with management, provides leadership in ... the call center to ensure that the program integrates recovery principles in all aspects of service delivery. Provides oversight, training and supervision of … more
- Disabled Veteran Solutions (Erie, PA)
- …PA 16506, USA | Salary | Full Time Job Title: Workforce Management Analyst - Call Center Support Location: Erie, PA Job Type: Full-Time | [On-site/ After 90 ... a detail-oriented and analytical Workforce Management Analyst to support our call center operations. This role is critical in ensuring optimal staffing,… more
- SPAR (Charlotte, NC)
- **Overview** **Bilingual Call Center Representative (English/Spanish)** **About SPAR** SPAR is a trusted **global leader in customer service solutions** , ... retailers** . As we continue to grow, we're seeking **motivated, bilingual Call Center Representatives** who are passionate about delivering **exceptional… more
- Shuvel Digital (Millington, TN)
- …in more than 150 countries and territories. Our client is seeking an HR IT Call Center Agent-51836-Onsite. You seem to have a rock-solid profile and your overall ... details for clarity on the position description. Job Title: HR IT Call Center Agent Duration: Multi Year Project Location: Millington, TN Onsite Clearance… more
- Mass Markets (Las Cruces, NM)
- …trusted partner in the industry. Our employee development team is looking for experienced call center customer service and sales trainers to facilitate new hire ... creative, highly reliable, and possess a strong work ethic. A background in call center customer service or sales or experience in group instruction in a… more
- Mass Markets (Wichita, KS)
- …+ Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets ... ability to drive sales through the actions of others + Understanding of call center tools and technology used to manage KPIs and SLAs + Possess effective… more
- Transdev (Portland, OR)
- Call Center Manager The Call Center Manager reports directly to the Assistant General Manager in fulfilling daily call center operations ... This position is based in Portland, Oregon supporting the TriMet LIFT Call Center contract. Transdev is proud to offer: + Competitive compensation package of… more
- US Tech Solutions (East Syracuse, NY)
- …Our channel includes end user-homeowners, installing and servicing contractors, and distributors. Our Call Center is a high-volume, fast paced and metric driven ... Qualifications:** * High School Degree/GED * 2+ years of experience in a call center and troubleshooting **Key Qualifications:** * Working knowledge of call … more
- Mass Markets (IN)
- …have established ourselves as a trusted partner in the industry. We are hiring Remote Call Center Representatives to join our customer support team. This role is ... or older + High school diploma/GED + 1+ year of experience in a call center or customer service role. + Excellent verbal and written communication skills. +… more