- Robert Half Office Team (Miami, FL)
- …by providing well-thought-out solutions and maintaining composure under pressure. * Support call center operations by meeting individual and team performance ... ### Requirements * Proven experience in customer service, preferably in a call center environment. * Bilingual proficiency in English and Spanish, with excellent… more
- MAPFRE Insurance (Webster, MA)
- …to be an equal opportunity employer._ **Nearest Major Market:** Worcester **Job Segment:** Law, Call Center Manager, Call Center Supervisor, Claims, ... with agents and customers through calls and occasional visits. + Monitor call flow and compliance using Genesys system. + Collaborate with other management… more
- Teleperformance USA (Brownsville, TX)
- …one basis as well as to support the overall team by assisting on the call center floor by answering questions** + **Demonstrate actions and behaviors that ... reviews in a skills-based environment where transactions range from call transfers to in-room work order requests, to complex...more of directly related experience in an inbound contact center or face to face customer service or similar… more
- Sanford Health (Sioux Falls, SD)
- …of hospitalized patients. Depending on location, serves as a liaison between call center and nutritional services. Reviews reports relevant to position ... timely and often with nursing staff, nutrition techs, dietitians and call center staff. Uses computerized diet sheets, accesses patient computer system, and… more
- Concentrix (Farmington Hills, MI)
- …is responsible for the day-to-day supervision of a group of Concierge call center associates delivering high-touch consultative sales. This position ensures ... will: + Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization… more
- Humana (Lansing, MI)
- …services, enrollment and eligibility, the State Agency (MDHHS), Adult Protection Services, and call center operations. + Leverages the voice of the customer, ... + Previous experience working with State associates or judicial systems. + Call Center Leadership or provider engagement experience is a plus. + Dual-Eligible… more
- Capital One (Mclean, VA)
- …that directly influences how customers experience Capital One. Our team powers Call Center Operations for Capital One's Retail Bank, which supports ... as we continue to grow and integrate Discover. Defining our call center strategy requires a combination of sophisticated quantitative analysis and strategic… more
- Robert Half Office Team (Falcon Heights, MN)
- …Paul, Minnesota. This role involves delivering excellent customer experiences in a fast-paced call center environment. As part of a long-term contract position, ... help identify areas for improvement. Requirements * Proven experience in a call center or customer service role. * Strong computer proficiency, including the… more
- Xerox (Spokane, WA)
- …to a service call or request for support to be dispatched from our Call Center . + After implementation, supplier will collaborate with our client on a ... key parts and supply items, including waste toner bottles. + Monitors Call / Support Center activity to ensure service response requirements are met and that… more
- Concentrix (Lake Mary, FL)
- …Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by ... will: + Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization… more
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