- University of Iowa Community Credit Union (North Liberty, IA)
- …years' experience required. Minimum 5-years' experience working in Collections or Call Center environment. + Knowledge of procedures, processes, policies, ... department. This role oversees the execution of internal audits, evaluates call quality, investigates and resolves member complaints, and leads or supports… more
- Robert Half Office Team (Indianapolis, IN)
- …environment. * Excellent verbal and written communication skills. * Familiarity with call center operations is preferred. * Detail-oriented demeanor and ... demeanor and the ability to work efficiently in a high-volume call environment. Responsibilities: * Respond promptly to customer inquiries and provide… more
- PennyMac (Carrollton, TX)
- …As the Administrator , you will assist in providing training support to team members and call center employees and serve as a point of escalation to resolve more ... issues. The Campaign Administrator will : + Determine anticipated call volume and staff vacancy impact to current day... volume and staff vacancy impact to current day call strategy + Execute scheduled campaigns in adherence with… more
- SCI Shared Resources, LLC (Whittier, CA)
- …including; weekends, holidays, and be open to supporting a 24 hour/7 days a week call center . **Experience and Education:** + Preferred 3 years' experience in a ... celebrate our associates. Provide excellent customer service on every phone call , displaying proper telephone etiquette, strong voice quality, and clear… more
- Waste Connections (Clearwater, FL)
- …to join the team at our location in **Clearwater,** FL. This is a scripted call center position where you will handle inbound calls from our customers. **THE ... contact for our customers. You will be handling high call volumes along with a steady flow of walk...complaints. + Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional… more
- Modivcare (AR)
- …Bachelor's Degree required. + Four (4) plus years of experience, including 1-3 years of call center and/or clinical leadership experience. + Up to one (1) plus ... reduction, focusing on top complaint categories. + Identifies training needs based on call quality monitoring and performance data. + Participates in call … more
- Waste Connections (Norfolk, VA)
- **Are you a High Energy CSR?** **Do you have Call Center experience?** Bay Disposal is looking for a High Energy **Customer Service Representative** to join the ... complaints. + Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional...equipped with a telephone, headset, and computer. + CSR call areas can be noisy and work may be… more
- Truist (Lumberton, NC)
- …surrounding collections **Preferred Qualifications:** 1. Bilingual 2. Previous lending or call center experience **General Description of Available Benefits for ... which may include relevant system codes. 8. Execute on the established call scripts documented in training, policies, procedures, and guidelines. 9. Achieve… more
- US Foods (Rosemont, IL)
- …+ On-site at Rosemont, IL Headquarters, 5 days per week. + Professional call - center -style environment with CRM, phone, and digital tools + Frequent collaboration ... targeting and improve lead quality + Maintain meticulous CRM (Salesforce) records of call activity, outcomes, and next steps + Support onboarding of new customers… more
- Carrington (Orange, CA)
- …or equivalent work experience. + One (1) year collections experience in a customer service/ call center environment and /or loan servicing experience. + A minimum ... still be learning the more complex mortgage concepts and call types. The pay for this position is $22.50...information in a courteous and professional manner, striving for first- call resolution and in compliance with all applicable regulations.… more