- Highmark Health (Albany, NY)
- …+ None **Preferred** + 1 year of Customer Service experience + 1 year of Call Center experience + 1 year of Healthcare experience **SKILLS** + Possess good ... SUMMARY** This job is responsible for completing all Prior Authorization outbound call tasks and/or inbound triage case creations. In compliance with regulatory… more
- Sacramento County (Sacramento, CA)
- …and/or manager in a restaurant. + Working as a customer service representative in a call center . + Working in an office environment. + Working at a weigh ... noise, and odors. + Work various shifts, overtime, weekends, holidays, and on- call . Probationary Period The probationary period for this classification is six (6)… more
- Cardinal Health (Topeka, KS)
- …equivalent work experience, preferred + 1-3 years of customer service experience in a call center environment, preferred + Fluent in English and Spanish (able to ... courteous service to resolve member issues on the first call whenever possible. + Escalate complex issues via email...Meet performance metrics including Average Handle Time (AHT), First Call Resolution (FCR), call volume targets (60+… more
- Camping World (Greenville, NC)
- …. 2+ years of experience in customer service, preferably in a roadside assistance or call center environment. . Proven excellence in a similar role. . Strong ... Supervisor in monitoring agent activity with a focus on call quality and communication effectiveness. Be a subject matter...you may be required to take ownership of a call to deescalate or assess a situation for severity… more
- Routt County (Steamboat Springs, CO)
- …situations. *Learns to assist in maintaining the security and integrity of the emergency call center and its equipment by monitoring the camera system and ... to quickly and accurately gather important information from the caller, determine call priority, and decide whether to dispatch services or provide the information… more
- University of Iowa Community Credit Union (North Liberty, IA)
- …years' experience required. Minimum 5-years' experience working in Collections or Call Center environment. + Knowledge of procedures, processes, policies, ... department. This role oversees the execution of internal audits, evaluates call quality, investigates and resolves member complaints, and leads or supports… more
- Robert Half Office Team (Indianapolis, IN)
- …environment. * Excellent verbal and written communication skills. * Familiarity with call center operations is preferred. * Detail-oriented demeanor and ... demeanor and the ability to work efficiently in a high-volume call environment. Responsibilities: * Respond promptly to customer inquiries and provide… more
- PennyMac (Carrollton, TX)
- …As the Administrator , you will assist in providing training support to team members and call center employees and serve as a point of escalation to resolve more ... issues. The Campaign Administrator will : + Determine anticipated call volume and staff vacancy impact to current day... volume and staff vacancy impact to current day call strategy + Execute scheduled campaigns in adherence with… more
- SCI Shared Resources, LLC (Whittier, CA)
- …including; weekends, holidays, and be open to supporting a 24 hour/7 days a week call center . **Experience and Education:** + Preferred 3 years' experience in a ... celebrate our associates. Provide excellent customer service on every phone call , displaying proper telephone etiquette, strong voice quality, and clear… more
- Waste Connections (Clearwater, FL)
- …to join the team at our location in **Clearwater,** FL. This is a scripted call center position where you will handle inbound calls from our customers. **THE ... contact for our customers. You will be handling high call volumes along with a steady flow of walk...complaints. + Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional… more
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