- Wawa, Inc. (IA)
- …with in-person and remote training strongly desired + Experience with creating and facilitating Call Center training or experience in Call Center ... **Job Description** **Job Summary** **:** The Contact Center Trainer is responsible for delivering core, ongoing,...Duties:** + Ensure the execution and delivery of Contact Center training programs while utilizing proper and effective training… more
- Leidos (Indianapolis, IN)
- …IVR, chatbots, live chat, VOIP telephony, and ACD systems + Understanding of call center workflows, KPIs, and metrics such as customer satisfaction, first ... The Leidos Civil team is seeking an accomplished **Contact Center Content Specialist** to join our federal-agency omni-channel contact... call resolution, and average handle time + Ability to… more
- Cleveland Clinic (Beachwood, OH)
- …service to patients, physicians and other callers in a closely monitored call center environment by scheduling appointments, verifying insurance data and ... of service provided and process insurance registration. + Adhere to strict call center metrics. Minimum qualifications for the ideal future caregiver include: +… more
- Mass Markets (Las Cruces, NM)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... High School Diploma or equivalent required + Minimum 3 years of experience in a call center environment + At least 1 year in a customer service role + Ability to… more
- Aspen Dental (Concord, NH)
- …to set appointments.Focus on appointment acceptance and customer care to reach individual and call center goals. + Additional duties as assigned by the Call ... and** **Spanish** + 1+ years of customer service experience required (retail, call center , or hospitality preferred), with ability to answer calls in a… more
- Amalgamated Bank (New York, NY)
- …and referral support + Serve as back-up/overflow to provide technical and operational call center support to business clients for Online, Mobile Banking, Remote ... + Minimum 3- 5 years' experience within Financial Service industry and/or Call Center environment + High School Diploma or equivalent + Experience in internet… more
- Banner Health (CA)
- …environment providing excellent customer service and satisfaction with a goal of first call resolution. **Previous Call Center /high paced Contact Center ... least one to two years experience in a high call volume service center strongly preferred. Additional...experience in a high call volume service center strongly preferred. Additional related education and/or experience preferred.… more
- University of Washington (Seattle, WA)
- …(1) year of general office experience OR Experience in customer service, call center environment or problem resolution OR Equivalent education/experience ... JOB RESPONSIBILITIES (duties not limited to) + High-volume inbound call handling in a fast-paced contact center ...inbound call handling in a fast-paced contact center + Appointment scheduling and registration using electronic systems… more
- Cleveland Clinic (Cleveland, OH)
- …ideal future caregiver include: + High school diploma or GED. + One year of call center or telephone operator experience OR two years of customer service ... proud Magnet Hospital awarded by the American Nurses Credentialing Center , the highest honor an organization can receive for...metrics and productivity standards. + Navigate through the QGenda on- call system to identify the on- call provider… more
- University of Pennsylvania (Philadelphia, PA)
- …is essential. + Customer Service & Communication: Experience in a customer service call center is a plus. Must have strong communication skills, attention ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...Posted Job Title OCC Shift Supervisor - Operations Control Center Job Profile Title Supervisor, Control Center … more