- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology,… more
- HCA Healthcare (Denver, CO)
- …and post-acute care providers. + You will work in a customer-centric transfer and transport call center ; respond to all callers with the aid of an electronic ... skills including telephone and personal contact with all of the call center 's customer groups, ie physicians and their office staffs, nurses, vendors… more
- Penske (Reading, PA)
- …of Endpoint Management & Telecom you will lead and manage all aspects of the call center platform to ensure highly available and cost-effective call ... processes. **Major Responsibilities:** * Leading the team responsible for the Call Center Platform, including support for existing systems, troubleshooting,… more
- University of Miami (Miami, FL)
- …Knowledge, Skills and Attitudes: + Deep expertise in access operations, scheduling systems, and call center management. + Strong grasp of Epic or other EMR ... omnichannel access and enhance CRM capabilities. + Oversee contact center operations with a focus on first- call ...contact center operations with a focus on first- call resolution, digital engagement, and patient experience. + Define… more
- Penn Medicine (Philadelphia, PA)
- …Clinical Practices of University of Pennsylvania (CPUP) **Department:** Dermatology Surgery Call Center (PennDOC Connect) **Location:** Hospital of the ... + The PSA may function in a physician practice or a call center environment. Rotation between PSA functions and/or departments may be required. Responsibilities:… more
- Mass Markets (AR)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology,… more
- Transdev (San Rafael, CA)
- …and assistance to the DSMPS as they complete their assigned duties. + Work closely with Call Center Manager and Call Center Lead for successful and ... California applicants: PleaseClick Herefor CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time… more
- Zeiders Enterprises, Inc (Woodbridge, VA)
- …Career coaches serve Military Spouses through coaching sessions delivered through a call center in their home office. Essential Duties and Responsibilities: ... call queue during surge periods, as needed. Additional Information + The call center 's hours of operation are Monday - Friday: 7:00 AM - 10:00 PM EST,… more
- Stanford Health Care (Newark, CA)
- …and productivity. + Maintains accurate records and documentation related to contact center activities, including call logs, customer interactions and employee ... + Contributes to the development and implementation of contact center strategies and initiatives to optimize call ...contact center strategies and initiatives to optimize call routing, reduce wait times, and improve overall customer… more
- Parkview North Hospital (Fort Wayne, IN)
- …and standards. Education High School Diploma or GED is required. Experience Previous call center experience preferred. Experience in customer service and use of ... patients, staff, providers, and external customers. Utilizing the Intellidesk (ID) call processing application, processes internal and external phone calls for all… more