- HCA Healthcare (Tamarac, FL)
- …customer relationship behaviors, including telephone and personal contact with all of the call center ' customer groups (ie physicians and their office staffs, ... + Functions as both the Lead Dispatcher and CDT agent when delegated as such. + Provides administration of...and acute hospital experience. + Supervisory Experience Preferred. + Call Center /Transfer Center experience Preferred… more
- Love's Travel Stops & Country Stores (Oklahoma City, OK)
- …VoIP Engineer, Collaboration Engineer, Voice Engineer, Voice Network Engineer, Software Engineer, Call Center Engineer, or Generative AI Engineer is preferred. ... automation and machine learning models to enhance Customer and Agent Experience (CX and AX). + Implement and manage... as a Service (CCaaS) platform aka Webex Contact Center . Familiarity with on-prem call control as… more
- HCA Healthcare (Tamarac, FL)
- …customer relationship behaviors, including telephone and personal contact with all of the call center ' customer groups (ie physicians and their office staffs, ... + Functions as both the Lead Dispatcher and CDT agent when delegated as such. + Provides administration of...and acute hospital experience. + Supervisory Experience Preferred. + Call Center /Transfer Center experience Preferred… more
- Public Storage (Plano, TX)
- …**Job Description** We are seeking a seasoned Sr. Manager of Contact Center Technical Solutions to support the strategic roadmap and hands-on implementation of ... advanced contact center technologies, with a strong focus on GenAI-enabled omnichannel...full lifecycle of solution delivery, from requirements gathering and call flow design to system integration and deployment. You… more
- Fairview Health Services (St. Paul, MN)
- …a Bachelor's degree. + 5 years combined healthcare (clinic or hospital) experience and call center experience + progressive leadership with 5 of those years at ... **Job Overview** The Director of Contact Center (CSOL) Process Enablement provides leadership, operations oversight and has accountability for identifying,… more
- Leidos (Indianapolis, IN)
- …IVR, chatbots, live chat, VOIP telephony, and ACD systems + Understanding of call center workflows, KPIs, and metrics such as customer satisfaction, first ... we do business. The Leidos Civil team is seeking an accomplished **Contact Center Content Specialist** to join our federal-agency omni-channel contact center … more
- University of Miami (Medley, FL)
- …being available to affect the entirety of the team's operations by effectively building call center culture according to our core values promoting and fostering ... of Uhealth Connect has an exciting opportunity for a Full Time Supervisor, Contact Center to work Remotely. The individual in this position is part of the UHealth… more
- WellSpan Health (Lebanon, PA)
- …procedures and basic portable exams if applicable to the location of outpatient center . + Schedules cases to coordinate with other patient examinations. + Positions ... outstanding service to all customers; fosters teamwork, is a positive change agent , and practices fiscal responsibility through improvement and innovation. + Will… more
- Liberty Utilities (Joplin, MO)
- …contracts, renewals, and performance incentives. + Identify improvement opportunities in call routing, digital deflection, automation, and agent enablement. + ... Manager, Vendor & Workforce Management (Utility Contact Center )) LU Service Corp. Joplin, MO, US, 64804...gas, or combination operations. + Knowledge of regulatory reporting, call quality compliance, and customer satisfaction drivers. + Lean… more
- ASM Global (Cleveland, OH)
- …and immediate opening for a Part-Time Security Officer at the Huntington Convention Center of Cleveland. The Security Officer participates in the day to day ... ensuring both security and safety in the Huntington Convention Center of Cleveland and the Global Center ...which could include overtime, evenings/nights, holidays, weekends, or emergency call -in services as dictated by business need or event… more