- WellSpan Health (Ephrata, PA)
- …outstanding service to all customers; fosters teamwork; is a positive change agent , and practices fiscal responsibility through improvement and innovation. + Will ... take call to...admits approximately 5,500 patients annually. Nearby WellSpan Ephrata Cancer Center supports the hospital as part of WellSpan's regional… more
- Capital One (Charleston, WV)
- …Diploma, GED, or Equivalent Certification + At least 3 years of Customer service or Call Center experience + At least 2 years of experience in auto finance ... and do not meet performance criteria required for optimal agent /customer interactions + ISP download speeds on VPN must...stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good… more
- Iowa Department of Administrative Services (Des Moines, IA)
- …be given to candidates with experience in the following: + Experience in a call center environment providing general to complex tax assistance covering multiple ... Revenue Service Specialist 2, Revenue Examiner 2, or Revenue Agent 2; or one year of full-time work as...Revenue Service Specialist 2, Revenue Examiner 2, or Revenue Agent 2; or one year of full-time work as… more
- T. Rowe Price (Baltimore, MD)
- …safety, and impact of AI-assisted investment work. This role sits at the center of a high-profile transformation of how T. Rowe Price conducts research and ... workflows. + Refine workflow strategies for use cases such as earnings call analysis, meeting synthesis, research summarization, and investment idea generation. +… more
- Capital One (Mclean, VA)
- …Routing product suite, which optimizes the work (calls, cases, chats) that gets routed to call center agents, both prioritizing the well being of the agent ... and agent productivity to drive the best customer experience. This product leader will need to define the strategy of the product suite, define the roadmap for discovery and delivery and drive scale across the Enterprise by collaborating with multiple… more
- Google (Sunnyvale, CA)
- …that achieve very meaningful results in the real world. Some examples include the customer agent built for large call center environments, to fast food ... ordering handled by our Food AI agent . The team is transforming how enterprises connect with customers through the power of AI. We also offer unique experiences for… more
- The Millennium Group (O'Fallon, MO)
- …established levels of productivity, service, and quality standards within a fast-paced call center . + Works collaboratively with team members, and business ... internal/external business partners. + Assume ownership and timeliness in handling agent requests in an efficient, accurate and professional manner. + Demonstrate… more
- CRC Insurance Services, Inc. (CA)
- …12. Maintain necessary licenses to produce business. 13. If applicable, monitor call center environment, assuring adequate coverage during peak hours. ... company guidelines and established procedures. Serves as an intermediary between the agent and the insurance company while effectively providing leadership to a team… more
- Google (Sunnyvale, CA)
- …that achieve very meaningful results in the real world. Some examples include the customer agent built for large call center environments, to fast food ... ordering handled by our Food AI agent . The team is transforming how enterprises connect with customers through the power of AI. We also offer unique experiences for… more
- Huntington Ingalls Industries (San Diego, CA)
- …will understand the process of developing curricula to US Navy Learning Center 's compliance standards + The intern will increase their understanding of instructional ... working knowledge of the program-specifics, to include government-to-Materials Support Agent (MSA) rules, success criteria, milestones, critical path, metrics, etc.… more