- Peak Vista (Colorado Springs, CO)
- Customer Service Center Agent I Summary Title:Customer Service Center Agent I ID:1114-OpenCS Department Location:3205/3207 N. Academy, Colorado Springs, ... Colorado Springs, CO 80917 Job Summary: The Customer Service Agent I represents Peak Vista Community Health Centers (PVCHC)...Consistently meet call quality (quality assurance) and call center metrics. + Demonstrates a high… more
- Atlantis Casino Resort Spa (Reno, NV)
- **Overview** Come join Team Atlantis! The Senior Call Center Manager is responsible for Call Center operations, including, but not limited to, Atlantis ... have a proven track record in a multi-property, high-volume call center . The Senior Call ...and payroll. + Responsible for oversight of the weekly call monitoring program, ensuring each agent is… more
- Leidos (VA)
- …commitment to patient safety, this opportunity is your next career move. The ** Call Center Integrator** role designs, implements, and maintains integrations in a ... 24x7 Amazon Connect and Salesforce-based call center environment. The ideal candidate will...standards while delivering innovative solutions to enhance customer and agent experiences. Strong problem-solving skills, a proactive approach, and… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... excellent communication skills, we need your help in managing call center sales agents. While your team...+ Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader with advanced time management,… more
- Penn Medicine (Philadelphia, PA)
- …in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all ... each day. Are you living your life's work? Entity:Corporate Department:Contact Center PAH Location:3930 Chestnut Street Hours: (must live reasonable distance from… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for the performance,… more
- Aspen Dental (Concord, NH)
- …affordability, transparency, and access. Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our patients to schedule ... to set appointments.Focus on appointment acceptance and customer care to reach individual and call center goals. + Additional duties as assigned by the Call … more
- Mirabito Energy Products (Binghamton, NY)
- …team culture despite physical distance. + Performance Monitoring: Utilize call center technology (WFM, QM, CRM) to monitor agent productivity, adherence to ... Job Title: Call Center Supervisor Reports to: Customer...Monitoring: Perform frequent remote quality assurance (QA) checks on agent calls, chats, and emails to ensure compliance with… more
- Mount Sinai Health System (New York, NY)
- …and other communications channels by providing superior customer service. The FPA Access Center which is centralized contact/ call center for the Mount ... **Job Description** In the Access Center Lead Agent role within the FPA Access Center , you will be responsible for exemplifying patient experience while… more
- Bank OZK (Alpharetta, GA)
- …responsible for developing, implementing, and refining quality monitoring programs in our Bank's call center locations to ensure our customer service aligns with ... making recommendations for improvement to Customer Care leadership and working with call center managers to implement and execute. + Conducts one-on-one… more