- iPostal1 (Montebello, NY)
- …key partner to the Customer Service Manager and ensures smooth operation of the call center . *Please note this is an in-office role. Remote work is not ... Day 1. Responsibilities: + Supervise daily operations of the call center floor, including managing workflow, monitoring...support to Customer Service Agents and Senior Customer Service Agent , ensuring team clarity on… more
- HUB International (St. Petersburg, FL)
- …policies designed to meet the diverse needs of our customers. We are seeking a **Remote Call Center Agent ** to join our team and assist consumers in choosing ... the right **travel insurance** policies. As a Call Center Agent , you will...Agent , you will be responsible for providing exceptional customer service, answering inquiries, and guiding customers through the… more
- Teleperformance USA (Brownsville, TX)
- …one basis as well as to support the overall team by assisting on the call center floor by answering questions** + **Demonstrate actions and behaviors that ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...more of directly related experience in an inbound contact center or face to face customer service… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
- UGI Corporation (Charlotte, NC)
- …to develop leadership and management skills while providing a guiding role to customer experience advocates within the Engagement Center . In addition to all ... Diploma or Equivalent; Associate/Bachelors degree preferred. + Three to five years customer service experience in a contact center environment. AmeriGas Propane,… more
- Teleperformance USA (Richmond, VA)
- …older.** + **Ability to type at least 25 words per minute.** + **Proven call center experience.** + **Entry-level network troubleshooting:** + **Ability to set ... **Category :** ** Customer Service/Support** **About TP** **TP is a global,...Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?… more
- Vistra (Irving, TX)
- …**Education, Experience, and Skill Requirements** *2 + years call center experience *Good problem-solving skills *Excellent customer service skills ... may be received via emails, incoming customer calls, Market transactions, customer correspondence or internal departments. The agent will work directly with… more
- Berkshire Hathaway Energy (Davenport, IA)
- …coaching, counseling, developing and monitoring ongoing performance. (70%) + Ensure that required call center service level goal is achieved. (20%) + Create a ... support to customer experience supervisor by assisting in , customer experience agent 's safety training coaching, counseling, development, and monitoring… more
- Percepta (Melbourne, FL)
- …College) + Employee Rewards Program (Perci Perks) **A Bit More About Your Role** + Call center environment + Must be able to interact with all internal and ... Tech SMEs for case progression + Critically important to agent success and customer satisfaction is keeping...degree preferred + 2 years of experience in a Customer Relations Contact Center , hospitality industry, or… more
- Coinbase (Des Moines, IA)
- …or call our support lines accessible through our Help Center (https://help.coinbase.com). You'll drive the next generation of AI-powered self-service and ... integration and customization of SaaS platforms and in-house applications to deliver seamless customer and agent experiences. * Partner with Product and CX to… more