- Mass Markets (Savannah, GA)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
- PSKW LLC dba ConnectiveRx LLC (Pittsburgh, PA)
- …+ 1 - 3 years as a Case Manager, Benefit Verification Specialist, or Contact Center agent at ConnectiveRx, or equivalent experience in a similar role in another ... center , benefit verification, or similar industry experience. Call Center and/or Claim Processing experience is...to detail. Monitor telephone calls and communications between The Customer and The Customer Care Center… more
- HCA Healthcare (Plano, TX)
- …customer relationship behaviors, including telephone and personal contact with all of the call center ' customer groups (ie physicians and their office ... highly preferred ED and acute hospital experience. + Supervisory Experience Preferred. + Call Center /Transfer Center experience Preferred + EMS or Dispatch… more
- Wells Fargo (Shoreview, MN)
- …& Optimization** + Provide actionable insights to improve agent productivity, call routing efficiency, and overall customer experience. + Partner with ... analysis of unstructured data. This role focuses on analyzing customer and agent interactions using voice analytics...such as Average Handle Time (AHT), Service Level, First Call Resolution (FCR), and Customer Satisfaction (CSAT).… more
- Guardian Life (Holmdel, NJ)
- …develop and integrate automation solutions that drive business growth, improve customer experiences, and reduce operational costs. **You Are:** + Strategic ... Assistant Impact: Evaluate how automated chatbots, virtual assistants influence customer engagement, retention, and operational efficiency, ensuring seamless human-technology… more
- Dow Jones (Princeton, NJ)
- …of agendas and preparation of materials. **You Have:** + At least three years of call center or other related business experience. + Excellent verbal and written ... area is Project Management for assigned initiatives and projects that impact DJCS, customer experience and/or agent experience. **You Will:** + Manage hands-on… more
- Banner Health (Tucson, AZ)
- …of a unit at Banner - University Medical Center Tucson. For 2025, Banner Health was named to ... advancements and excellent patient care. Banner - University Medical Center Tucson has been named as Tucson's top hospital...change and can be an active and engaged change agent ; dedicated to the needs of our patients and… more
- M&T Bank (Ellicott City, MD)
- …Experience Required:** Associate's degree and a minimum of 4 years' proven retail sales, call center , customer service and/or telesales experience or in lieu ... education and/or work experience, including a minimum of 4 years' proven retail sales, call center , customer service and/or telesales experience. Minimum of… more
- Koniag Government Services (Alexandria, VA)
- …Patent and Trademark Office (USPTO) to become part of the Inventors Assistance Center (IAC) team. These Specialists answer customer inquiries and provide patent ... are direct, part-time positions with our company, initially working at the customer site in Alexandria, VA, with telecommuting options following completion of IAC… more
- Houston Methodist (The Woodlands, TX)
- …patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Acts as ... effective change agent + Strong assessment, organizational and problem-solving skills as...+ Business professional Yes + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more