- Fifth Third Bank, NA (Cincinnati, OH)
- …proper request forms in assisting customers. + Handles a significant number of customer interactions within the call center environment. The interactions ... the initial contact. When escalation is required to provide customer resolution, agent will accurately route ...request within the CRM application. + Adheres to minimum call center standards for quality, schedule adherence,… more
- Sunnova Energy International Inc. (Houston, TX)
- …shifts. Preferred Qualifications + A Bachelor's Degree is preferred. + Previous call center experience preferred. + Bi-lingual (English and Spanish) preferred. ... TSS may be segmented into several duties: inbound/outbound phone production, TSS agent mentoring and assistance, and customer email correspondence. Specific… more
- Banner Health (Phoenix, AZ)
- …the latest health care advancements and excellent patient care. Banner University Medical Center Phoenix is a level 1 Trauma, Magnet, Teaching hospital. The main ... and MIS rooms. Specialties make working Banner University Medical Center an exciting and diverse place to challenge yourself....change and can be an active and engaged change agent ; dedicated to the needs of our patients and… more
- MyFlorida (Tallahassee, FL)
- …to those with 3 or more years using the Florida System. Knowledge of customer call documentation and tracking system, such as a ticketing system. Experience ... Compensation Estimator Tool (https://compcalculator.myflorida.com/) Working Title: Entry Level Helpdesk Agent Department of Children and Families This position is...in a Help Desk/ Call Center environment or ACCESS Program area.… more
- Houston Methodist (Houston, TX)
- …the PDL I position may assume the role of learning facilitator, change agent , mentor, champion of inquiry, advocate for NPD specialty, and a partner for ... patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Acts as an… more
- Houston Methodist (Sugar Land, TX)
- …+ Leads through influence as an advocate, mentor, and change agent in the practice environment. Communicates effectively with individuals, collaborators, and ... members and co-workers in a manner consistent with a customer service focus and application of positive language principles...and role components + Acts as an effective change agent + Ability to apply evidence-based practice + Strong… more
- AAA Northern California, Nevada & Utah (Walnut Creek, CA)
- …experience working for a company with a significant retail footprint and a complex call center team. You should understand the unique challenges of high-volume ... service, marketing, and operational functions, driving unprecedented growth, efficiency, and customer loyalty. As the Director of Salesforce Engineering, you will… more
- TEKsystems (Washington, DC)
- …everything - our commitments and our people. Our people are at the center , fueling our high-performance and inclusive culture. We're looking for a CCaaS Lead ... with different IVR systems (CISCO, Genesys, etc) + Implement call flows, voice prompts, and routing strategies within CCaaS...7+ years of experience with Contact or similar Contact Center systems. + Expert-level experience with CCaaS and Contact… more
- Transdev (Concord, CA)
- …environment. California applicants:Please Click Herefor CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: ... Concord locations. We are looking for qualified dispatchers who can provide excellent customer service to both our passengers and our drivers. Join Transdev and… more
- Otsuka America Pharmaceutical Inc. (Atlanta, GA)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... Director, R&D HCP Engagement CoE is a critical change agent and system implementer responsible for designing the operating...experts, ensuring the CoE service model evolves based on customer needs and reputational impact + Develop and implement… more