- Camping World (Greenville, NC)
- …years of experience in customer service, preferably in a roadside assistance or call center environment. . Proven excellence in a similar role. . Strong ... team. Support the Roadside Contact Experience Supervisor in monitoring agent activity with a focus on call ...plus. . Proficient in basic computer applications. **Work Environment:** Call center setting with the expectation of… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting...and SLAs + Possess effective conflict resolution skills (both customer and agent conflict) + Possess time… more
- Hilton (Dana Point, CA)
- …of employment\._ _\#LI\-CS2_ **Job:** _Call Center and Reservations_ **Title:** _Reservations Agent \(On Call \) \- Waldorf Astoria Monarch Beach Resort and ... Beach Resort & Club_ is looking for a **Reservations Agent ** to join the Team\! Located in the beautiful...a beach club, lounge, marketplace, and IRD\._ . **Classification: On\- Call ** . **Shift:** Various - must have availability to… more
- US Tech Solutions (East Syracuse, NY)
- … and troubleshooting **Key Qualifications:** * Working knowledge of call center tools such as CRM ( Customer Relationship Management software) and phone ... Center is a high-volume, fast paced and metric driven call - center team atmosphere with high emphasis on customer satisfaction. **Key Responsibilities:**… more
- Extra Space Storage (Midvale, UT)
- …individual team member. Drives sales conversion by focusing on productivity, quality and customer experience. Performs day-to-day call center team management ... agents in a hybrid work environment. Measures and monitors agent performance through data and observation. Leads team with...+ Assists with the oversight and supervision of the call center 's day-to-day operation. + Handles escalated… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
- Conduent (Hamilton, NJ)
- …and research customer inquiries and provide appropriate and accurate information. + Inbound Call Center - The Agent is responsible for responding to ... different software applications. + Advance in Computer keyboarding + 2 years of Call center / Customer service experience. + Able to work onsite in Hamilton,… more
- Northeast Shared Services (Williamsville, NY)
- …media platforms and online review management is a plus. + Experience in a call center or virtual customer service agent setting is a plus. + Experience ... providing world-class customer service in a dynamic customer communication center environment. This role involves...or concerns. Conduct independent research to assist customers (eg call stores on customer 's behalf, contact internal… more
- Mass Markets (IA)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
- NTT America, Inc. (Chicago, IL)
- …inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Call Center Senior Representative to join our team in Chicago, ... of 3 to 5 years' experience in a contact center and/or customer service environment. + High...center metrics and goals including those for Availability, Call Handling and Quality Assurance. **Preferred Skills** + Continuous… more