- NBT Bank (Utica, NY)
- Pay Range: $17.50 - $21.53 The Contact Center Agent I is responsible for researching, troubleshooting, and resolving customer inquiries. Provide customers' ... representing the NBT brand and core values. The Contact Center supports customer inquiries through phone, message center...+ Generous Paid Time Off : At least 22 days annually, prorated in the year of hire. +… more
- Leidos (VA)
- …commitment to patient safety, this opportunity is your next career move. The ** Call Center Integrator** role designs, implements, and maintains integrations in a ... 24x7 Amazon Connect and Salesforce-based call center environment. The ideal candidate will...standards while delivering innovative solutions to enhance customer and agent experiences. Strong problem-solving skills, a proactive approach, and… more
- Mass Markets (CA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... help desk, technical support, and sales representatives to support call demand. In these roles, you will handle inbound...bringing a positive and enthusiastic outlook to work each day . Our entry-level Contact Center Representatives are… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... excellent communication skills, we need your help in managing call center sales agents. While your team...+ Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader with advanced time management,… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency Higher Education Services Corporation Title Call Center Representative 2 Occupational Category Other Professional Careers Salary Grade NS ... to work schedule and staff assignments to ensure Communications Center call answer rate goals are met...rate goals are met during peak calling periods: assess agent skills and adjust as necessary 5. Develop reports… more
- Extra Space Storage (Midvale, UT)
- …Drives sales conversion by focusing on productivity, quality and customer experience. Performs day -to- day call center team management functions, while ... place to work. **This position may be "Remote" 5 days At-Home if you have been employed with the...+ Assists with the oversight and supervision of the call center 's day -to- day … more
- Penn Medicine (Philadelphia, PA)
- …in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all ... news, and give comfort and reassurance. Our employees shape our future each day . Are you living your life's work? Entity:Corporate Department:Contact Center PAH… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... + Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets… more
- Brookfield Properties (Charleston, SC)
- …your career with a purpose-driven team. Job Description Primary Responsibilities: The Call Center Operations Analyst is responsible for supporting the ... environment. + Strong understanding of telephony systems (Five9 or similar) and call center operations. + Excellent communication skills with the ability… more
- Mass Markets (Las Cruces, NM)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... expanding, industry-leading organization. Our employee development team is looking for experienced call center customer service and sales trainers to facilitate… more