- AAA Mid Atlantic (Forks, WA)
- …service guidelines and can communicate the guidelines in a positive manner to Member, Call Center and the Contractor Network. + Understands servicing area with ... members on battery options in advance of roadside service call . This role also educates the member on benefits,...policy exceptions (eg, Member not with vehicle, use of agent ). Looks for ways to make reasonable accommodations for… more
- ERP International (Nellis AFB, NV)
- …support of the **Operation Room** atMike O'Callaghan Military Medical Center , Nellis AFB, NV (https://www.nellis.af.mil/Units/Nellis-Medical- Center /) . Apply ... 10 or 12 hour dayshifts as needed between 6:45am and 7:15pm Occassional overtime On- Call rotation, including weekend call required, with minimal call -back No… more
- Zoom (Seattle, WA)
- …and historical analytics reports services to help customer better understand their Contact Center 's service levels, wait times, call volume, and more; + develop ... this position Responsibilities: + Develop the social integration with Zoom Contact Center ; + implement the message protocol transforming for Zoom Contact Center… more
- State of Colorado (Adams County, CO)
- …located throughout the state. Camping reservations, parks pass administration, and the CPW Call Center are critical components of this section. This unit is ... are typically made at or near the range minimum. Hiring Pay Rate Please note that all employees new...to assist staff and external agents by answering the agent line and CSR chat. Takes outgoing mail to… more
- State of Georgia (Rockdale County, GA)
- …Qualifications: . Two (2) years of customer experience handling calls from a high-volume call center , Customer Service Center or customer service department ... Duties and Responsibilities (REQUIRED): Under general supervision, the Customer Service Agent I receive inquiries, primarily by phone, to resolve complicated issues… more
- Google (Sunnyvale, CA)
- …that achieve very meaningful results in the real world. Some examples include the customer agent built for large call center environments, to fast food ... ordering handled by our Food AI agent . The team is transforming how enterprises connect with...specific salary range for your preferred location during the hiring process. Please note that the compensation details listed… more
- AAA Northern California, Nevada & Utah (Walnut Creek, CA)
- …experience working for a company with a significant retail footprint and a complex call center team. You should understand the unique challenges of high-volume ... + Design and implement a comprehensive strategy for enterprise-wide AI agent orchestration. This includes establishing robust governance, security protocols, and… more
- Olympus Corporation of the Americas (Westborough, MA)
- …of innovative global policies requirements andstrategies for Quality Systems. + Change agent to break down barriers to prepare and influence direct team other ... leading a team with integrity and unity. + Change agent to break down barriers to prepare and influence...12 Paid Holidays + On-Site Child Daycare, Cafe, Fitness Center ** **Connected Culture you can embrace:** + Work-life integrated… more
- Federal Reserve Bank (Philadelphia, PA)
- …internal standards, safety practices, and high-quality customer service. + Participate in on- call rotation and provide weekend support as needed. **What You Have:** ... scripting skills in PowerShell and strong understanding of AI agent design, topic creation, and knowledge base management to...overnight stays may be necessary. May be subject to on- call and call back as needed. May… more
- Sacramento Municipal Utility District (Sacramento, CA)
- …Management Inspector, Substation Electricians, Electrical Technicians, Protection Engineers, Land Agent ) and maintains staffing levels and work quality in order ... or experienced lead employees who exercise independence in their assignments; hiring , conducting disciplinary investigations and making recommendations up to and… more