- Aspen Dental (AL)
- …affordability, transparency, and access. Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our patients to schedule ... to set appointments.Focus on appointment acceptance and customer care to reach individual and call center goals. + Additional duties as assigned by the Call … more
- Mass Markets (CA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... home customer service, help desk, technical support, and sales representatives to support call demand. In these roles, you will handle inbound customer inquiries, or… more
- Mass Markets (Midway, GA)
- …a passion for helping people and achieving results? Join our dynamic team as a Contact Center Sales Agent , where every call is a chance to connect, solve, ... business services companies in the USA, with a strong call center footprint and operations that extend...contact centers are powered by both on-site and remote agents , leveraging advanced technologies to enhance customer journeys, drive… more
- Bank of America (Chandler, AZ)
- …customer service excellence utilizing relationship-building and problem-resolution skills in a call center environment. Ensures complete and efficient customer ... Consumer AML Operations | Know Your Customer Contact Center Bilingual Agent Chandler, Arizona **To...+ Minimum of 1 year customer service experience in call center environment in the Banking/Financial industry… more
- Mount Sinai Health System (New York, NY)
- …and other communications channels by providing superior customer service. The FPA Access Center which is centralized contact/ call center for the Mount ... **Job Description** In the Access Center Lead Agent role within the FPA Access Center , you will be responsible for exemplifying patient experience while… more
- Mass Markets (Las Cruces, NM)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... to the success of a globally expanding, industry-leading organization. We're hiring entry-level Call Center Representatives to support a variety of inbound and… more
- HCA Healthcare (Tamarac, FL)
- …customer relationship behaviors, including telephone and personal contact with all of the call center ' customer groups (ie physicians and their office staffs, ... + Functions as both the Lead Dispatcher and CDT agent when delegated as such. + Provides administration of...and acute hospital experience. + Supervisory Experience Preferred. + Call Center /Transfer Center experience Preferred… more
- Love's Travel Stops & Country Stores (Oklahoma City, OK)
- …VoIP Engineer, Collaboration Engineer, Voice Engineer, Voice Network Engineer, Software Engineer, Call Center Engineer, or Generative AI Engineer is preferred. ... automation and machine learning models to enhance Customer and Agent Experience (CX and AX). + Implement and manage... as a Service (CCaaS) platform aka Webex Contact Center . Familiarity with on-prem call control as… more
- HCA Healthcare (Tamarac, FL)
- …customer relationship behaviors, including telephone and personal contact with all of the call center ' customer groups (ie physicians and their office staffs, ... + Functions as both the Lead Dispatcher and CDT agent when delegated as such. + Provides administration of...and acute hospital experience. + Supervisory Experience Preferred. + Call Center /Transfer Center experience Preferred… more
- Leidos (Indianapolis, IN)
- …IVR, chatbots, live chat, VOIP telephony, and ACD systems + Understanding of call center workflows, KPIs, and metrics such as customer satisfaction, first ... + Coordinate with quality assurance teams to review agent interactions, identify recurring knowledge gaps, and update content...+ Strong background in training material development for contact center agents + Proven ability to improve… more