- WMCHealth (Hawthorne, NY)
- …call center overseeing operations and developing key performance indicators for the call center agents . The supervisor will be responsible for real ... in Department Policy and Procedure manual. + Supervises the onboarding of all call center agents and develops appropriate training + Working with the key… more
- Teleperformance USA (Brownsville, TX)
- …of value added operations management services in support of approximately 500 - 1000 call center agents , technology professionals, and project managers** + ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...assess and improve day to day operations of inbound call center in order to meet and… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency Higher Education Services Corporation Title Call Center Representative 2 Occupational Category Other Professional Careers Salary Grade NS ... to work schedule and staff assignments to ensure Communications Center call answer rate goals are met...rate goals are met during peak calling periods: assess agent skills and adjust as necessary 5. Develop reports… more
- HCA Healthcare (St. Petersburg, FL)
- …Do you want to join an organization that invests in you as a(an) Nutrition Care Call Center Agent ? At HealthTrust Supply Chain, you come first. HCA ... have the opportunity to make a difference. We are looking for a dedicated Nutrition Care Call Center Agent like you to be a part of our team. **Job Summary… more
- Bank OZK (Alpharetta, GA)
- …responsible for developing, implementing, and refining quality monitoring programs in our Bank's call center locations to ensure our customer service aligns with ... making recommendations for improvement to Customer Care leadership and working with call center managers to implement and execute. + Conducts one-on-one… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... contact centers are powered by both on-site and remote agents , leveraging advanced technologies to enhance customer journeys, drive...literacy and typing skills. + Previous customer service or call center experience is a plus. COMPENSATION… more
- Mass Markets (El Paso, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... the success of a globally expanding, industry-leading organization. We're hiring Bilingual Call Center Representatives to support diverse client projects across… more