- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Healthfirst (Enfield, NY)
- …but not limited to KPIs, CMS//NYSOH requirements (including CMS STARS programs) and call center operations in general** + **Trained in multiple Healthfirst LOBs ... customer inquiries and complaints within defined timeframes** + **Assist with Contact Center Operations (CCO) outbound campaigns on high volume days, while meeting… more
- State of Georgia (Fulton County, GA)
- …in training and experience in sales or customer service positions are a plus. Call center background with strong customer service orientation. Ability to work ... under general supervision ensuring training for the Toll Operations Center (TOC) agents , partners at the Georgia...trainer must demonstrate the ability and knowledge to perform call quality monitoring. 2. The trainer must demonstrate the… more
- Mass Markets (Parkersburg, WV)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Lilly (Indianapolis, IN)
- …expert level of understanding of the healthcare and pharmaceutical environment, trends in call center execution of patient support programs, innovation in vendor ... Hub * Participate and provide feedback and recommendations on calibration of call and case monitoring across reimbursement services teams * Participate in quarterly… more
- Lilly (Indianapolis, IN)
- …expert level of understanding of the healthcare and pharmaceutical environment, trends in call center execution of patient support programs, innovation in vendor ... Hub + Participate and provide feedback and recommendations on calibration of call and case monitoring across reimbursement services teams + Participate in quarterly… more
- Stanford Health Care (Newark, CA)
- …metrics, provides feedback, fosters professional growth (ie career ladder) and develops contact center agents . + Monitors contact center performance metrics, ... ACCM provides supervision and daily operations support for ambulatory clinics, contact center clients and frontline agents . This position plans, organizes,… more
- Robert Half Technology (Covington, GA)
- Description What You'll Be Doing: + First-level support for Cellular users in a Call Center environment + Serve as the initial support contact for customers ... experiencing issues with device setup, technical issues, SIM activation, call /text/data problems, and general service questions. + Follow scripted workflows and… more
- Mass Markets (Garden City, GA)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Parkersburg, WV)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more