- AbbVie (North Chicago, IL)
- …Minimum 3-5 years of work experience in a healthcare or reimbursement setting. Call center preferred. + Ability to demonstrate strong, accurate technical skills. ... and handling of patient inquiries. + Provide support to agents with real-time call assistance and patient escalations. + Provide oversight and direction… more
- CIBC (King, NC)
- …St **Employment Type** Regular **Weekly Hours** 37.5 **Skills** Business Development, Call Center , Client Service, Communication, Customer Experience (CX), ... be required to be on-site on an occasional basis._ We have embarked on an Agent @Home remote work program. All employees are required to meet the Agent @Home… more
- Capgemini (Fort Mill, SC)
- …including IVR, ACD, Campaigns, Teams, and Routing strategies. o Build and automate call center workflows, including writing call flows, prompts, and ... Networking concepts and protocols such as WebRTC for voice and video. Contact Center Technologies** o NICE InContact platform - IVR, ACD, Skills, Campaigns, and… more
- M&T Bank (Pasadena, MD)
- …Experience Required:** Associate's degree and a minimum of 4 years' proven retail sales, call center , customer service and/or telesales experience or in lieu of ... and/or work experience, including a minimum of 4 years' proven retail sales, call center , customer service and/or telesales experience. Minimum of 1 year's… more
- Teleperformance USA (Brownsville, TX)
- …one basis as well as to support the overall team by assisting on the call center floor by answering questions** + **Demonstrate actions and behaviors that ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...reviews in a skills-based environment where transactions range from call transfers to in-room work order requests, to complex… more
- Atlantis Casino Resort Spa (Reno, NV)
- …and influence hotel operations to improve service levels and operational standards + Management of call center statistics and agent KPIs + Support call ... center leadership in researching call recordings + Build and maintain strong working relationships with levels of staff at the client hotel + Market surveillance + Travel as needed to both Reno, NV and Black Hawk, CO locations + Other duties as needed… more
- PSKW LLC dba ConnectiveRx LLC (Pittsburgh, PA)
- …+ 1 - 3 years as a Case Manager, Benefit Verification Specialist, or Contact Center agent at ConnectiveRx, or equivalent experience in a similar role in another ... agents + Sending feedback to Operations leadership on agent performance + Attending meetings, helping with data analysis,... center , benefit verification, or similar industry experience. Call Center and/or Claim Processing experience is… more
- Camping World (Greenville, NC)
- …preferred + 2 + years of customer service and/or 1-2 years related experience. Call center experience preferred + Strong oral and written communication skills ... Camping World is seeking a NC CS Agent for our growing team. Our Greenville, NC Contact Center has a fantastic opportunity to become a true partner in helping us… more
- Google (Sunnyvale, CA)
- …that achieve very meaningful results in the real world. Some examples include the customer agent built for large call center environments, to fast food ... Staff Software Engineer, Full Stack, Conversational Agents and Dialogflow _corporate_fare_ Google _place_ Sunnyvale, CA,...ordering managed by our Food AI agent . The team is transforming how enterprises connect with… more
- Travel + Leisure Co. (Las Vegas, NV)
- …have a minimum High School Diploma or GED + Sales minded professional (hospitality, sales, call center , server, or marketing experience) + Ability to work in a ... You'll have the ability to work from home or from our state-of-the-art vacation center . This is your chance to make amazing commissions while helping owners make… more