- New York State Civil Service (Endicott, NY)
- …or procedures or resolve customer issues and/or problems.Qualifying Experience may include call center agent , customer service representative, sales ... and have questions regarding salary, please contact the Business Services Center (BSC): ###, ###@ogs.ny.gov.We offer a comprehensive benefits package, including:*13… more
- CVS Health (Austin, TX)
- …using a variety of platforms. We service medical, pharmacy, sales, product and call center support models across the CVS enterprise. Additional responsibilities ... and PBM knowledge including Prior Authorizations, Claims, Rebates, Network contracting, Sales, Call Center Ops and Pharmacy Ops - Business process design… more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …assisting customers. + Handles a significant number of customer interactions within the call center environment. The interactions will be received via phone or ... creating a service request within the CRM application. + Adheres to minimum call center standards for quality, schedule adherence, attendance, and performance… more
- Covenant Health Inc. (Knoxville, TN)
- Overview Patient Flow Service Coordinator, Call Center Full Time, 80 Hours Per Pay Period, Day Shift Covenant Health Overview: Covenant Health is the region's ... performance improvement work. + Ability to be a change agent in working with all levels of staff. +...Apply/Share Job Title Patient Flow Serv Coord ID 4026359 Facility Covenant Health Corporate Department Name CALL CENTER… more
- Sunnova Energy International Inc. (Houston, TX)
- …shifts. Preferred Qualifications + A Bachelor's Degree is preferred. + Previous call center experience preferred. + Bi-lingual (English and Spanish) preferred. ... position is an individual production position and reports directly to a Contact Center Supervisor. The workday as a TSS may be segmented into several duties:… more
- Northeast Shared Services (Williamsville, NY)
- …platforms and online review management is a plus. + Experience in a call center or virtual customer service agent setting is a plus. + Experience with online ... for providing world-class customer service in a dynamic customer communication center environment. This role involves handling customer inquiries, resolving issues,… more
- Ivyhill Technologies LLC (College Park, MD)
- …or supervisor, and bring them to resolution. The TIS will serve as a call center agent providing customer service and addressing/documenting/and resolving ... working in an office environment with a records management background. Prior call center or helpdesk experience preferred and considered a plus. + Security… more
- Transdev (Concord, CA)
- …environment. California applicants:Please Click Herefor CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: ... and other questions using information made available to the agent + Accurately schedules trips through specialized software, in...answers calls from clients and schedule services + Monitor call wait time, and number of calls in queue;… more
- The Hartford (Greenwood Village, CO)
- …Hartford issued computer with an ethernet cable; and (3) 100MB download/10MB upload. Contact/ Call center role using Genesys softphone and Citrix/ATO users. Users ... better experience overall. You'll appreciate our automation solutions and agent portal, made to help solve problems faster and...+ Conduct in-person meetings and phone sales calls with agents to achieve or surpass sales targets for growth,… more
- AAA Northern California, Nevada & Utah (UT)
- …as the computer equipment. Minimum 25 MBPS download and minimum 5 MBPS upload. + Schedule flexibility - our Call Center is open 8 AM - 10 PM (M-F) & 8 AM - 8 PM ... (weekends); also open on holidays + Successful completion of criminal background screen What we offer: + Paid time off, resulting in 17 days within your first year + 24 hours of Paid Volunteer Time annually + Medical, Dental, Vision, Life Insurance, Tuition… more