- CGI Technologies and Solutions, Inc. (Washington, DC)
- …hood HEPPA filter to open mail * Interface with Passport applicants at Agency/ Center information and will- call counters. At the Information Station, ensure ... for acceptance agents . * Interface with the National Passport Information Center (NPIC) to resolve cases. * Perform an administrative review on suspended… more
- ICF (Reston, VA)
- …reporting to the Data Collection Supervisor, will provide leadership and execution for a Call Center focused on Outbound Data Collection for Survey Research. The ... and perform the critical tasks associated with an Outbound Call Center is critical to success. The...and weekends. **Key Responsibilities:** + Role should be mainly agent facing. + Responsible for production and quality of… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is… more
- TEKsystems (Chicago, IL)
- …Empathy Problem-Solving and Ownership. Skills help desk technical support, help desk, call center , office suite, claims adjusting Top Skills Details help ... Description Job description: *Taking calls from agents in the field, internal agents ...desk technical support,help desk, call center ,office suite Additional Skills & Qualifications… more
- CVS Health (Franklin, TN)
- …preferred. + Customer Service experiences in a transaction-based environment such as a call center or retail location preferred, demonstrating ability to be ... Commission Operations, with a focus on ensuring the accuracy and integrity of agent commission accounting and debt management processes. While the role includes … more
- Liberty Latin America (PR)
- …Team Representative, you'll be responsible for providing internal support for our frontline call center agents , assisting them with unresolved problems that ... ticketing system, calls, etc. Serve as liaison between the Call Center and other departments such as...CC Managers to avoid recurrence. + Handle, assist and call out third party Business Applications as needed… more
- NJM Insurance (NJ)
- …operations. To meet these expectations, WC Claims Specialists are supported by a dedicated call center who can field calls for them and other specialized units ... PA to provide on-site service to our policyholders and agents in that area. This is a 100% remote...of PA and possibly MD, DE or CT as needed . At NJM, our WC Claims Department empowers our… more
- PSKW LLC dba ConnectiveRx LLC (Pittsburgh, PA)
- …four years in a quality assurance or quality auditing role, preferably in a call center , claim operations, pharmacy hub, or similar environment Knowledge + ... center , benefit verification, case management, or similar industry experience-is required + Call center or claim processing experience is a plus Skills +… more
- Stanford University (Stanford, CA)
- …+ **Application & Agent Development:** Build and maintain LLM-based agents /services that securely call enterprise tools (ServiceNow, Salesforce, Oracle, ... or agentic workflow using frameworks such as LangGraph, LangChain, CrewAI/AutoGen, Google Agent Builder/Vertex AI Agents (or equivalent). Able to explain tool… more
- Stanford University (Stanford, CA)
- …+ Application & Agent Development: Build and maintain LLM-based agents /services that securely call enterprise tools (ServiceNow, Salesforce, Oracle, etc.) ... or agentic workflow using frameworks such as LangGraph, LangChain, CrewAI/AutoGen, Google Agent Builder/Vertex AI Agents (or equivalent). Able to explain tool… more