- City of New York (New York, NY)
- …literature and education materials. The Call Center is seeking to hire a Call Agent . The Call Agent will be responsible for providing customer ... External Affairs is the Bureau of Customer Support Services Call Center . The DOHMH Call ...death certificates in person, online or via mail. The Call Agent will also guide customers on… more
- American Red Cross (Charlotte, NC)
- …and maintenance of records. + Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience + Interact in a ... Volunteering? Visit redcross.org/volunteertoday (https://www.redcross.org/volunteer/become-a-volunteer/urgent-need-for-volunteers.html) to learn more, including our most- needed volunteer positions. To view the EEOC Summary of… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for the performance,… more
- Bank OZK (Alpharetta, GA)
- …responsible for developing, implementing, and refining quality monitoring programs in our Bank's call center locations to ensure our customer service aligns with ... for improvement to Customer Care leadership and working with call center managers to implement and execute....to address skill gaps and reinforce best practices among agents , as needed . + Delivers detailed, data-driven… more
- Mass Markets (Killeen, TX)
- …motivated individual and possess excellent communication skills, we need your help in managing call center sales agents . While your team operate the phone ... business services companies in the USA, with a strong call center footprint and operations that extend...Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call handling. +… more
- Camping World (Greenville, NC)
- …. 2+ years of experience in customer service, preferably in a roadside assistance or call center environment. . Proven excellence in a similar role. . Strong ... team. Support the Roadside Contact Experience Supervisor in monitoring agent activity with a focus on call ...plus. . Proficient in basic computer applications. **Work Environment:** Call center setting with the expectation of… more
- Mass Markets (NE)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... of a globally expanding, industry-leading organization We are seeking agents to work as needed in response...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Peak Vista (Colorado Springs, CO)
- Customer Service Center Agent I Summary Title:Customer Service Center Agent I ID:1114-OpenCS Department Location:3205/3207 N. Academy, Colorado Springs, ... Colorado Springs, CO 80917 Job Summary: The Customer Service Agent I represents Peak Vista Community Health Centers (PVCHC)...Consistently meet call quality (quality assurance) and call center metrics. + Demonstrates a high… more
- Mass Markets (Midway, GA)
- …a passion for helping people and achieving results? Join our dynamic team as a Contact Center Sales Agent , where every call is a chance to connect, solve, ... business services companies in the USA, with a strong call center footprint and operations that extend...contact centers are powered by both on-site and remote agents , leveraging advanced technologies to enhance customer journeys, drive… more
- Extra Space Storage (Midvale, UT)
- …conversion by focusing on productivity, quality and customer experience. Performs day-to-day call center team management functions, while focusing on building an ... **Job Summary** Manages a team of dynamic inbound sales agents in a hybrid work environment. Measures and monitors...+ Assists with the oversight and supervision of the call center 's day-to-day operation. + Handles escalated… more