- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... + Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets… more
- Bank of America (Chandler, AZ)
- …customer service excellence utilizing relationship-building and problem-resolution skills in a call center environment. Ensures complete and efficient customer ... Consumer AML Operations | Know Your Customer Contact Center Bilingual Agent Chandler, Arizona **To...+ Minimum of 1 year customer service experience in call center environment in the Banking/Financial industry… more
- Mount Sinai Health System (New York, NY)
- …and other communications channels by providing superior customer service. The FPA Access Center which is centralized contact/ call center for the Mount ... **Job Description** In the Access Center Lead Agent role within the...and advises patient of any insurance referrals or authorizations needed . + May schedule patients appointments for tests or… more
- Bath Planet (Baton Rouge, LA)
- Call Center Manager - $60,000 to $90,000 (Base +...Center Manager, you will oversee a team of 5-12 agents who work from a list of over 5,000 warm leads ... you a motivated leader with experience in managing high-performance call center teams? EZ Baths of Louisiana,...research and development initiatives. + Perform other duties as needed to support company growth. What We're Looking For:… more
- Bank OZK (Alpharetta, GA)
- …+ Analyzes quality issues and improvement opportunities and makes initial recommendations for agent supervisor or call center management review. + Performs ... quality related coaching and feedback discussions with call center staff. + Delivers feedback and/or...consistent processes and performance improvement solutions. + Communicates an agent 's progress regularly to the agent 's supervisor.… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- FANUC America Corporation (Rochester Hills, MI)
- …Material Planning-to ensure timely orders and fulfillment of backlog orders. + Back up call center activities as needed : Incoming phone calls, emails, and ... Analyze and monitor order backlog status, expedite shipments as needed , and process transactions to guarantee customer satisfaction with...chats from customers. + Create Call Center data related presentations for management.… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... to the appropriate staff and managerial for resolution as needed . + Ensure first call resolution through...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... contact centers are powered by both on-site and remote agents , leveraging advanced technologies to enhance customer journeys, drive...literacy and typing skills. + Previous customer service or call center experience is a plus. COMPENSATION… more
- Mass Markets (El Paso, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... the success of a globally expanding, industry-leading organization. We're hiring Bilingual Call Center Representatives to support diverse client projects across… more